What is Salesforce Email Studio?
Email drives online commerce. Marketing Cloud offers hundreds of features to help you execute on every possible communication, from basic email marketing strategies to sophisticated campaigns using Predictive Intelligence. Drag-and-drop content tools make it easy for any team member to create emails. With dynamic content blocks for personalization, integrated and automated predictive decisions, and predefined event triggers, you can automatically send relevant messages at any time during the customer lifecycle.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSalesforce Email Studio Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Email Studio.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
1
Since last award
83 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Email Studio?
Pros
- Fair
- Reliable
- Trustworthy
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Intelligence & Conversion Rates
Dynamic Content
Auto-Responders
Campaign Management
Email Delivery
A/B Testing
Mobile Optimized
Basic Reporting and Analytics
Content Authoring
Contact Database
Text Messaging
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Salesforce Email Studio Reviews
Ibrahim S.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: IT Leader or Manager
Submitted Sep 2020
BUSINESS TO THE NEXT LEVEL
Likeliness to Recommend
What differentiates Salesforce Email Studio from other similar products?
affordability to both large and small scale businesses, easy to use even for amatures, well structured templates, less paper work, among many others.
What is your favorite aspect of this product?
the best part is the timely delivery reports, improving the business through regular polls and feedbacks, low cost of campayns, low physical workforce thus more profits, increased markrts for goods and products.
What do you dislike most about this product?
oohh no dislikes. Salesforce Marketing Cloud Email Studio is great.
What recommendations would you give to someone considering this product?
i would tell someone to employ Salesforce Marketing Cloud Email Studio because it is good for business but also cost effective in equal measures.
Pros
- Efficient Service
- Caring
- Client Friendly Policies
- Over Delivered
DORIS W.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: IT Leader or Manager
Submitted Sep 2020
WORK SMART AND SALE MORE
Likeliness to Recommend
What differentiates Salesforce Email Studio from other similar products?
as much as the market if full of marketing softwares, the fact that Salesforce is easy to use, affordable by all levels of business, automated services are amazing, regular analytics and reports, timely feedback, etc.
What is your favorite aspect of this product?
Salesforce Marketing Cloud Email Studio has been a major contribution to the success of the institution by not only increasing the sales but also, customers trust has grown to desired levels, ability to trace emails has made it easy to do reports in terms of our markets. Our customers are able to receive newspapers on our goods and products. Customers are able to review our products with ease.
What do you dislike most about this product?
Salesforce Marketing Cloud Email Studio is an amazing product. Therefore, no dislikes.
What recommendations would you give to someone considering this product?
you need to make your business grow to meet thee modern standards? try Salesforce Marketing Cloud Email Studio.
Pros
- Performance Enhancing
- Trustworthy
- Friendly Negotiation
- Continually Improving Product
Nicole D.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2020
Not very intuitive & challenging to navigate.
Likeliness to Recommend
What differentiates Salesforce Email Studio from other similar products?
This is my first time using email marketing platform.
What is your favorite aspect of this product?
I like the analytics of the campaigns
What do you dislike most about this product?
That it is not intuitive. I also want to be able to implement features that Salesforce does not have.
What recommendations would you give to someone considering this product?
Have someone train you.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy