Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Salesforce myTrailhead Logo
Salesforce myTrailhead Logo
Salesforce.com Inc

Salesforce myTrailhead

Composite Score
7.9 /10
CX Score
7.8 /10
Category
Salesforce myTrailhead
7.9 /10

What is Salesforce myTrailhead?

myTrailhead is a modern, online Learning Experience Platform that enables organizations to leverage the power of Trailhead, to reinvent learning and enablement at their company - with their brand and content. myTrailhead transforms the corporate learning model and empowers organizations with tools needed to make learning bite-sized, customized, gamified and at the center of their business, creating a culture of continuous learning.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Salesforce myTrailhead Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce myTrailhead?

10% Negative
8% Neutral
82% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Saves Time

Feature Ratings

Average 83

Recommendation Engine

87

Blended Learning

87

Dashboard

84

Asynchronous Learning

83

Mobile Learning

83

Collaboration Tools

82

Reporting

82

SCORM Compliance

82

Gamification

81

User Published Content

80

Video Conferencing

79

Vendor Capability Ratings

Average 87

Availability and Quality of Training

92

Ease of Implementation

92

Business Value Created

89

Breadth of Features

89

Quality of Features

88

Usability and Intuitiveness

88

Vendor Support

86

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

77

Salesforce myTrailhead Reviews

Ritika K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Salesforce- First Choice in CRM

Likeliness to Recommend

10 /10

What differentiates Salesforce myTrailhead from other similar products?

Ease of use

What is your favorite aspect of this product?

Trailheads and environments, playing with the features are fantastic experience

What do you dislike most about this product?

Not anything specific

What recommendations would you give to someone considering this product?

the best choice for CRM, easy to implement and play with the features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Effective Service

Robert D.

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

World class free online Salesforce training.

Likeliness to Recommend

10 /10

What differentiates Salesforce myTrailhead from other similar products?

It is hands down the best online training system for any platform I have ever seen or used. The step by step guides along with following along in your own full Salesforce org means deeper understanding. Then at the end it checks your work.

What is your favorite aspect of this product?

It’s free. You don’t even need a Salesforce licence to access it and get started.

What do you dislike most about this product?

Nothing. I can’t fault this at all.

What recommendations would you give to someone considering this product?

It’s a phenomenal resource for both admins and users. If you are unsure you can find the training, step through it in a dedicated safe org and check your understanding all at the same time.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Over Delivered

Cons

  • Slower Product Innovation
  • Less Reliable
  • Less Efficient Service

Luis R.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Great training tool, specially for internal usage

Likeliness to Recommend

10 /10

What differentiates Salesforce myTrailhead from other similar products?

The robust trailhead features, which salesforce uses for training on their products

What is your favorite aspect of this product?

The ease of use and its simplicity

What do you dislike most about this product?

Lack of reporting about usage and user progress

What recommendations would you give to someone considering this product?

Test the salesforce trailheads available for the certifications studying, you'll get basically the same features and product

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Fair

Most Popular Salesforce myTrailhead Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019