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Salesforce myTrailhead Logo
Salesforce myTrailhead Logo
Salesforce.com Inc

Salesforce myTrailhead

Composite Score
7.9 /10
CX Score
7.8 /10
Category
Salesforce myTrailhead
7.9 /10

What is Salesforce myTrailhead?

myTrailhead is a modern, online Learning Experience Platform that enables organizations to leverage the power of Trailhead, to reinvent learning and enablement at their company - with their brand and content. myTrailhead transforms the corporate learning model and empowers organizations with tools needed to make learning bite-sized, customized, gamified and at the center of their business, creating a culture of continuous learning.

Company Details


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Salesforce myTrailhead Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce myTrailhead?

10% Negative
8% Neutral
82% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Saves Time

Feature Ratings

Average 83

Recommendation Engine

87

Blended Learning

87

Dashboard

84

Asynchronous Learning

83

Mobile Learning

83

Collaboration Tools

82

Reporting

82

SCORM Compliance

82

Gamification

81

User Published Content

80

Video Conferencing

79

Vendor Capability Ratings

Average 87

Availability and Quality of Training

92

Ease of Implementation

92

Business Value Created

89

Breadth of Features

89

Quality of Features

88

Usability and Intuitiveness

88

Vendor Support

86

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

77

Salesforce myTrailhead Reviews

Sourav H.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

First step to the world of Salesforce

Likeliness to Recommend

10 /10

What differentiates Salesforce myTrailhead from other similar products?

It is free, and the learning content is well organized with hands-on modules

What is your favorite aspect of this product?

The learnings are not always theoretical, we get to learn by practice

What do you dislike most about this product?

On a few occasions, there could be issues when validating challenges and the underlying reason could be hard to troubleshoot/debug

What recommendations would you give to someone considering this product?

It is one of the most simplified learning solutions that Salesforce officially manages, hence very reliable

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service
  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Fantastic learning experience

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yash G.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Brilliant Product

Likeliness to Recommend

10 /10

What differentiates Salesforce myTrailhead from other similar products?

Trailhead makes it extremely easy for people to understand and work on salesforce, it covers each and every aspect of salesforce be it marketing or sales or finance. The website caters to a beginner and an advanced user.

What is your favorite aspect of this product?

The favourite aspect of this product is that the website keeps getting updated with the new updates that the salesforce gets, such as the transition from salesforce classic to salesforce lightning, everything is explained.

What do you dislike most about this product?

I do not dislike anything in this product as it's the by far best guide or manual product for the main salesforce application I have used.

What recommendations would you give to someone considering this product?

I highly recommend using salesforce trailhead to understand core concepts of salesforce as it has a lot to offer, more than we can imagine.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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