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Salesforce myTrailhead Logo
Salesforce myTrailhead Logo
Salesforce.com Inc

Salesforce myTrailhead

Composite Score
7.9 /10
CX Score
7.8 /10
Category
Salesforce myTrailhead
7.9 /10

What is Salesforce myTrailhead?

myTrailhead is a modern, online Learning Experience Platform that enables organizations to leverage the power of Trailhead, to reinvent learning and enablement at their company - with their brand and content. myTrailhead transforms the corporate learning model and empowers organizations with tools needed to make learning bite-sized, customized, gamified and at the center of their business, creating a culture of continuous learning.

Company Details


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Salesforce myTrailhead Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce myTrailhead?

10% Negative
8% Neutral
82% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Saves Time

Feature Ratings

Average 83

Recommendation Engine

87

Blended Learning

87

Dashboard

84

Asynchronous Learning

83

Mobile Learning

83

Collaboration Tools

82

Reporting

82

SCORM Compliance

82

Gamification

81

User Published Content

80

Video Conferencing

79

Vendor Capability Ratings

Average 87

Availability and Quality of Training

92

Ease of Implementation

92

Business Value Created

89

Breadth of Features

89

Quality of Features

88

Usability and Intuitiveness

88

Vendor Support

86

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

77

Salesforce myTrailhead Reviews

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Great product that works well with Salesforce

Likeliness to Recommend

9 /10

Pros

  • Caring
  • Friendly Negotiation
  • Security Protects
  • Helps Innovate

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