What is Salesforce Platform?
The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Platform?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Security
Collaboration
Role-Based Access Management
Cloud Deployment
Cross-Platform Deployment
Import and Export Capabilities
Audit Trail
End to End Lifecycle Management
Application Inventory and Dashboard
Data and Entity Mapping
Vendor Community and Marketplace
Vendor Capability Ratings
Business Value Created
Ease of Customization
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Salesforce Platform Reviews
Manishwar T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Best For Business
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
It provides better work life balance and dynamic work environment.
What is your favorite aspect of this product?
Flexible to work remotely.
What do you dislike most about this product?
It is secure, nothing to dislike.
What recommendations would you give to someone considering this product?
Highly Recommended.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Isma J.
- Role: Vendor Management
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2024
Transparent Customer relationship management
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
It is very easy to use, has advance features and allows to maintain better customer relationship management. It is highly secure platform to interact with stakeholders and customers.
What is your favorite aspect of this product?
My favourite aspect would be its highly secure nature, it takes care of customer privacy and maintain security.
What do you dislike most about this product?
It is less collaborative and is quite expensive product.
What recommendations would you give to someone considering this product?
It is an excellent product to enhance your customer relationship management skills.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Adeetya U.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2024
Impeccable Sales Platform Out There
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
What differentiates it from the market firstly, it is the best because due to following reason- 1. Comprehensive Ecosystem & Customization 2. User Friendly interface & Ease of Use 3. Advanced Analytics & AI Integration 4. Strong Community & Support
What is your favorite aspect of this product?
The user interface is the best thing which makes it at ease for any task assigned, it is so easy that you get the hang of it in one go.
What do you dislike most about this product?
The thing that I dislike about the product is high subscription cost & hidden cost which is there for the product
What recommendations would you give to someone considering this product?
Just go for this product as there are so many sales cloud and sales integration which suites all business needs at one go.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
