




Salesforce Sales Cloud Enterprise

What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 82%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 86%
- Service Experience:
- 87%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Enables Productivity
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Sales Engagement Platforms
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Conversation Intelligence
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Lead Management
Translation missing: en.product_page.ratings.score 8.9
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Salesforce Sales Cloud Enterprise Reviews

Carron A.
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Apr 2025
it's a help desk tool for business.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce stable a powerful reporting fact to deliver information from all place for our company assignment and fact a clear channel of community within parties.
What is your favorite aspect of this product?
It's a very specific tool for development for business. A huge benefits is the number of integration application although not all partner integrations are created equal.
What do you dislike most about this product?
i think reports in classic are difficult to handle. specifically when dividing several scripts. you go to first report setup and save within varied option. for easy reporting in quick you may setup varied filter.
What recommendations would you give to someone considering this product?
it's help us follow up with remember possible consumer. with technology we have raised sale efficiency and most strongly relationship and increased income our business.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Effective Service
Cons
- Less Generous
Harish R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Sales force sales CRM review
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce CRM has been in the market for a while compared to other CRM in the market it is unique with the loaded feature like calling from the CRM easy of integration like integrating LinkedIn sales navigator, import export features and many more.
What is your favorite aspect of this product?
Sales pipeline view, email syncing, flawless recording of activitie.
What do you dislike most about this product?
UI/UX can be improved.
What recommendations would you give to someone considering this product?
Many enterprise organizations use salesforce as their go to CRM, if you organization is buying CRM for a first time do research about the features and customization of the product. Avail only the essential features needed it might cut down your cost as well.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Amey N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
A Powerful Tool with Room for Enhancements
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise stands out with its powerful AI-driven tools, like Einstein, for predictive analytics and automation. Its extensive customization options allow businesses to tailor workflows, dashboards, and processes to their unique needs. Additionally, the platform integrates seamlessly with a wide array of third-party applications and offers robust scalability, making it suitable for companies of all sizes and industries.
What is your favorite aspect of this product?
My favorite aspect of Salesforce Sales Cloud is its advanced AI-powered features, like Einstein, which streamline decision-making and automate processes. The platform's scalability and customization options allow businesses to tailor it to their unique needs. Additionally, its seamless integrations with numerous third-party tools make collaboration and workflow management incredibly efficient.
What do you dislike most about this product?
One drawback of Salesforce Sales Cloud is its complexity, which can require a significant learning curve for new users. Additionally, its cost can be prohibitive for smaller businesses, especially when adding extra features or third-party integrations. Some users also find the platform's performance can lag when dealing with extremely large datasets. These challenges might require additional investment in training and system optimization.
What recommendations would you give to someone considering this product?
For someone considering Salesforce Sales Cloud, I recommend evaluating your specific business needs to ensure the platform's features align with your goals. Be prepared for a learning curve and consider investing in training for your team to maximize its potential. Assess the costs, including add-ons, to make sure it fits your budget. Lastly, explore its customization and integration options to tailor it effectively to your operations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing