Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.6
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.6
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Salesforce Sales Cloud Enterprise Reviews
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2021
Efficient and makes life easier!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sarah T.
- Role: Operations
- Industry: Other
- Involvement: Initial Implementation
Submitted Sep 2021
Leading and the most used CRM tool
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
This superior tool will centralize all your extensive information on contacts, opportunities and many more in the same place.
What is your favorite aspect of this product?
Ease of use with good UI. Ease of data integration and customization. Online training materials. Excellent support from Salesforce team.
What do you dislike most about this product?
It really serves our purpose, no dislikes.
What recommendations would you give to someone considering this product?
The best way to manage CRM within an organization, by organizing a strong customer base which is fully centralized in one place. I Highly recommend.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alexandra V.
- Role: Operations
- Industry: Other
- Involvement: Initial Implementation
Submitted Sep 2021
The most CRM product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Leading and the most used CRM tool within an organization for effective productivity. Being able to built a strong customer base relationship with its promising features.
What is your favorite aspect of this product?
Easiest CRM tool to use. Ease of data integration. Quality features. Excellent support from SalesForce team. Training materials online.
What do you dislike most about this product?
A very superior product have nothing to dislike, its ease of IT administration is amazing.
What recommendations would you give to someone considering this product?
Salesforce is always consistent, more efficient tool for your CRM management to better productivity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing