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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Alejandro C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

A clear leader at the top of their game

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

SFDC (especially lightning) makes the life of an entire sales organization easier, but it doesn't stop there. If you're an IT Business partner, or a CRM admin, or if you work on marketing automation or demand generation, you will find SFDC to be a common space/platform through which you can reach not just sales but through them, end customers. I'm genuinely impressed by how much innovation the company brings through their platform and I dare say there is no direct competitor to them, feature by feature, especially not at the enterprise level. Also, I don't know of any great sales tool that doesn't connect to SFDC these days!

What is your favorite aspect of this product?

How intuitive it gets after a while. Even if you give your reps access to a lot of modules, they'll figure out the way to be really efficient, really fast.

What do you dislike most about this product?

Just to name one that I don't hate but I think could do better: reports are still not that simple, especially not when you have a few hundred (or thousand) reps and multiple regions, market segments and you use more than 2-3 modules.

What recommendations would you give to someone considering this product?

Do consider the size of your business and your sales team, the type of relationships they have with their customers and how much automation you can handle. If the answer to those questions is "a lot", or "big", go with SFDC. There's no better platform out there.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Susan C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Amazing sales and marketing product

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

I have only experienced in working with Salesforce Sales Cloud which is very productive.

What is your favorite aspect of this product?

The functionality of this platform has always been effective across the entire organization. It gives insights on the market progress and how prices of different brands are varying with time so that we can plan. Customers data and pipeline is well controlled with timely decision making.

What do you dislike most about this product?

Nothing I can complain about the performance since I started working with this platform.

What recommendations would you give to someone considering this product?

I totally recommend this platform to any organization that is ready to grow with better sales and marketing planning.

Pros

  • Inspires Innovation
  • Acts with Integrity
  • Over Delivered
  • Friendly Negotiation

henrik L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Best CRM ever

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud have a very professional team behind it that keep working on new updates all the time making sure that they are using all the latest technologies to create such a great product

What is your favorite aspect of this product?

With Salesforce Sales Cloud, companies such as ours who has a lot of sales people in various regions, are able to stay updated on all projects going around and we can jump in anytime needed.

What do you dislike most about this product?

The cost of having Salesforce is a bit high, but you get what you are paying for.

What recommendations would you give to someone considering this product?

I recommend that you have a look at Salesforce, it will help you see all the information infront of you all the time and will make sure you never lose a sales without knowing why you did

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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