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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Renata Y.

  • Role: Human Resources
  • Industry: Energy
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2021

SAP Sales Cloud is my favorite software

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

SAP Cloud enables users to access their data, applications and services over the internet. It eliminates the need for costly hardware such as cloud hard drives and servers, and provides users with the ability to work from anywhere. SAP Cloud runs on SAP Cloud Platform running on SAP HANA database.

What is your favorite aspect of this product?

SAP Cloud Platform, together with these 3 scenarios; While supporting the integration of different infrastructures with each other, it ensures that the necessary connection and security needs are met during integration. As of today, SAP has more than 1800 products. All of these products can be integrated into the HANA platform. In parallel with concepts such as cloud, big data and mobility that have emerged in recent years, SAP has started to focus on cloud-based products. In fact, SAP products such as SuccessFactors, Ariba, Hybris, Concur and Fieldglass are only cloud-based.

What do you dislike most about this product?

SAP has more than 310,000 customers in 190 countries around the world. SAP applications enable managers to make the right decisions in increasingly competitive conditions in the business world, and generally enable companies to meet international standards in their business processes. At the same time, it brings together all processes and systems, helping to understand needs more easily and produce fast solutions.

What recommendations would you give to someone considering this product?

Determining the right cloud setup and choosing the best solution is an extensive process. SAP Cloud makes the cloud transition operation easier with the advantages of Flexible Cloud Licensing and OPEX financial model. Unleash the true power of your sales team with the SAP Sales Cloud.

Pros

  • Helps Innovate
  • Efficient Service
  • Over Delivered
  • Transparent

Cons

  • Wastes Time
  • Leverages Incumbent Status

Sadaharu K.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

For sales and marketing operations, this is a high

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Very powerful MA software with a large variety of features However, to master it, you'll need employees who possess the essential technical skills. As a result of CRM measures, it will be able to target specific consumers, which is impossible with mass advertising. A connection to other databases made it possible to use the data internally. Each customer category's LTV has increased as a result of implementing measures.

What is your favorite aspect of this product?

Appropriate for CRM software. Other utilities can be accessed via links. The interface that is easy to utilize A little forethought will save you from many headaches. Aspects of operation.

What do you dislike most about this product?

Needs a good deal of technical expertise. Has a long learning curve.

What recommendations would you give to someone considering this product?

It's a useful tool for dealing with enormous volumes of data. As a result, our firm's client satisfaction and income have increased. Additionally, we were able to boost email open rates as a result of this and conduct successful marketing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Federico F.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Full of features but a little be complex

Likeliness to Recommend

7 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

High granularity of information that can be managed inside it

What is your favorite aspect of this product?

High number of functionalities

What do you dislike most about this product?

The tools too complex sometimes

What recommendations would you give to someone considering this product?

Considered to reserve an initial course to facilitate the adoption

Pros

  • Unique Features
  • Security Protects
  • Performance Enhancing
  • Efficient Service

Cons

  • Wastes Time
  • Less Productive
  • Less Respectful

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