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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Danish M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Improve your Sales with Salesforce Sales Cloud

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Best part is that salesforce works on cloud thus having multitenant environment which makes it a better choice for CRM as future is Cloud. Previously we used Siebel CRM which was on premises and it was very cumbersome to use as compared to salesforce

What is your favorite aspect of this product?

Easy Configuration, good UI, on click automation tools like process builder, flows. Also, APEX language required for Customization is very easy to learn and works like Java only, which makes coding easier to understand. Integration is very easy , deployment can be done with inbuilt chain sets and we can also use third party apps for deployment. Everything is best about salesforce sales cloud and it is significantly improving its products too.

What do you dislike most about this product?

None as such it works pretty well

What recommendations would you give to someone considering this product?

Best CRM tool currently in the market, we can do almost everything related to Sales with salesforce Sales Cloud.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Faisal S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Best CRM out there!

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Easy and flexible, customer support is very good. Provides different solutions to various things like service cloud, marketing cloud and sales cloud.

What is your favorite aspect of this product?

Lightning experience is very good. Even non coders can use it as an admin. Provide apex programming for complex developments.

What do you dislike most about this product?

A bit time taking to learn. Very complex and vast courses to learn. Rest all is good

What recommendations would you give to someone considering this product?

Learn what is CRM first.

Pros

  • Helps Innovate
  • Inspires Innovation
  • Caring
  • Saves Time
  • Role: Vendor Management
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2021

Excellent!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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