What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Mahalingam S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
Leader in the space but areas to improve
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Opportunity life cycle management - right from identifying and nurturing leads through various campaigns and converting them to Opportunity and taking it through various sales stages as per your own sales process with approval process built in at various stages.The Lead scoring mechanism, lead conversion process, Big Deal alerts are some of the other elements that are useful
What is your favorite aspect of this product?
Continuous innovation through AI such as Einstein Lead Scoring, Opportunity Insights to set the sales representatives up for success and ensuring that they are spending less time entering and updating data and more time on working with the customer and solution.
What do you dislike most about this product?
You will have to leverage the salesforce marketing cloud if you need to run the mass email campaigns as CRM by itself doesn't support it. The marketing cloud comes with additional cost and may not go down well with your budget estimates
What recommendations would you give to someone considering this product?
Choose the appropriate licensing model considering your vision for Salesforce and select the appropriate edition. Also evaluate strategies between housing the entire organization in a single org versus keeping them separate. Any misstep here will lead to costly process in terms of time and effort to synchronize.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Inspires Innovation
Cons
- Leverages Incumbent Status
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
Great overall tool for managing sales
Likeliness to Recommend
Pros
- Effective Service
- Saves Time
- Reliable
- Enables Productivity
Cons
- Less Fair
- Less Generous
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2021
A great asset to your sales team!
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Effective Service