What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.7
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.6
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Salesforce Sales Cloud Enterprise Reviews
Samantha R. P.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2020
Solid and consistent incumbent CRM
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Incumbent status
What is your favorite aspect of this product?
Customization breadth
What do you dislike most about this product?
Inability to select data fields as a table
What recommendations would you give to someone considering this product?
Evaluate possible add on/upsells while negotiating contract
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Security Protects
Cons
- Less Efficient Service
- Less Effective Service
- Inhibits Innovation
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Oct 2020
Industry leader
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2020
Incredible ecosystem and community supports sf.com
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing