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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Great Product

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Respectful

Javier D.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2020

Excellent CRM cloud solution.

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

What sets Salesforce apart is the possibility of customization that it has. It adapts to all types of business and business flow.

What is your favorite aspect of this product?

The possibility of having all customer data, opportunities, business pipeline at your fingertips always.

What do you dislike most about this product?

There is nothing I dislike about this platform.

What recommendations would you give to someone considering this product?

Salesforce is an excellent cloud platform that allows you to perform any type of customization that suits the business of companies. This customization can be done with internal staff of each company or hire professional services from Salesforce. The platform is very powerful and has many integrations to make the process simpler.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mike J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2020

Powerful industry leading product, and pricey

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It's an industry leading product and there a hundreds if not thousands of available integrations into third party products.

What is your favorite aspect of this product?

This product works with everything and is a powerful framework. If there's a product I want, and there is no available integration, we re-evaluate and ask ourselves if we really want to use it.

What do you dislike most about this product?

It's definitely a bit pricier than other options. It has a lot of features most small and mid-size businesses don't need and wouldn't use.

What recommendations would you give to someone considering this product?

If you have the budget and spend the time to configure it properly you will recoup every dollar and much more.

Pros

  • Efficient Service
  • Respectful
  • Client's Interest First
  • Helps Innovate

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