Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Sales Enablement
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Salesforce Sales Cloud Enterprise Reviews
Thanga V.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Top-tier Sales Automation Solution
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Sales Cloud Enterprise offers robust customization options, allowing organizations to tailor the platform to their unique sales processes and workflows. Additionally, Salesforce's extensive ecosystem of apps and integrations enables seamless connectivity with other business systems, providing a unified view of customer data and interactions. Moreover, Sales Cloud Enterprise boasts advanced AI capabilities through Salesforce Einstein, which delivers predictive insights and automates repetitive tasks, thereby increasing productivity and efficiency.
What is your favorite aspect of this product?
The favorite aspect of Salesforce Sales Cloud Enterprise is its unparalleled customization capabilities. The ability to tailor the platform to our specific sales processes and workflows ensures that we can align the system with our unique business needs and requirements. Whether it's configuring sales pipelines, creating custom fields, or designing personalized reports and dashboards, Sales Cloud Enterprise provides us with the flexibility to adapt and evolve as our business grows. This level of customization empowers our sales team to work more efficiently and effectively, ultimately driving better results and customer satisfaction.
What do you dislike most about this product?
Navigating through the various modules and settings can sometimes feel overwhelming, especially for new users or those without extensive training.
What recommendations would you give to someone considering this product?
Starting with the basics and gradually exploring advanced functionalities ensures a smoother transition and better adoption by your team. Continuously evaluating and optimizing your sales processes within Sales Cloud Enterprise will help drive ongoing success and maximize the platform's value for your organization. With proper training, support, and strategic planning, Salesforce Sales Cloud Enterprise can be a powerful tool to empower your sales team and drive business growth.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Fantastic product
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Caring
- Respectful
𝗘𝗯𝗶𝗻 𝗔.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Mar 2024
A good product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The cloud based suite of solution provides seamless integration across various business operations. On top of that they provide lightning activities for automation of different process
What is your favorite aspect of this product?
The predictive analytics with the integration of AI provides good forecasts
What do you dislike most about this product?
The cost is high compared to other CRM but the features justify it
What recommendations would you give to someone considering this product?
I will say work with a Salesforce implementation partner to guide you throught the setup and customise it for your process
Pros
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
- Saves Time