Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

Filter By

Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Iyer A.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

The best out-house CRM period.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

The robust collection of data, the speed of use, the ease of implementation, the friendly graphics, the amazing support team, and the fact they continue to improve on their own software.

What is your favorite aspect of this product?

The ability to quickly log and access customer information, across a whole team.

What do you dislike most about this product?

Lack of full mobile features.

What recommendations would you give to someone considering this product?

If you are serious in sales, or you have a wide set of customers and a strong team. This CRM will pay off. If you don't, then use an internal or free one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pradeep Kumar V.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Fanatic Product

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud Enterprise stands out from other similar products in several key ways: - Comprehensive feature set - Scalability - Integration capabilities

What is your favorite aspect of this product?

Salesforce Sales Cloud Enterprise that many users appreciate is its versatility and adaptability. Its extensive customization options allow businesses to tailor the platform to their specific needs, whether it's configuring workflows, designing reports, or integrating with other systems. This flexibility empowers organizations to optimize their sales processes and drive better outcomes, making it a standout feature for many users.

What do you dislike most about this product?

some users may find certain aspects of Salesforce Sales Cloud Enterprise challenging, such as its complex setup and configuration process, which can require significant time and expertise to implement effectively. Additionally, some users may feel that the pricing structure is prohibitive for smaller businesses, especially when considering the cost of additional features and customization. However, these perceived drawbacks can often be mitigated through proper training, support, and strategic planning to maximize the value of the platform.

What recommendations would you give to someone considering this product?

Salesforce Sales Cloud Enterprise and leverage its capabilities to drive sales growth, improve productivity, and enhance customer relationships within your organization.

Pros

  • Trustworthy
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Kamalnadh V.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Best sales Company

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Company was have a costomized layout and safe and security

What is your favorite aspect of this product?

I like the interface of it.

What do you dislike most about this product?

Having some glitches.

What recommendations would you give to someone considering this product?

I highly recommend this platform for having good experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Salesforce Sales Cloud Enterprise Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019