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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

82

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of IT Administration

80

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Mitesh P.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Best In Industry to boom your business growth

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Collaboration and integration, customization and flexibility, Customer support and Trailhead community, Integration capacity

What is your favorite aspect of this product?

creating custom fields, designing workflows, building personalized reports and dashboards, or integrating with third-party applications. Robust customisation capability

What do you dislike most about this product?

Pricing. It is costly for mid range companies

What recommendations would you give to someone considering this product?

If you are the startup company then there are so many alternate cost effective options available in the market and if you are above average then you should definitely consider this product so that you can boost your business growth.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Ayush D.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Comprehensive Feature Set Scalability and Customization Integration Capabilities

What is your favorite aspect of this product?

aspect that users frequently highlight is the platform's robust customization capabilities another aspect that users value is the seamless integration capabilities of Salesforce Sales Cloud Enterprise often praise the comprehensive feature set of Salesforce Sales Cloud Enterprise. From lead management and opportunity tracking to forecasting, collaboration tools, analytics, and AI-driven insights, Sales Cloud offers a wealth of functionality designed to support sales teams at every stage of the sales cycle.

What do you dislike most about this product?

Complexity and Learning Curve Customization Challenges Cost

What recommendations would you give to someone considering this product?

Define Your Business Requirements Evaluate Your Options Take Advantage of Resources

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jayant K.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

For Good Sale, use SalesForce

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Smoothness Ease of Implementation Features for Sales Team

What is your favorite aspect of this product?

Salesforce integration with IAM tool

What do you dislike most about this product?

Oftenly hanged

What recommendations would you give to someone considering this product?

Nothing as much to recommendations.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Caring

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