Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.6
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.6
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Salesforce Sales Cloud Enterprise Reviews
Fabricio V.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Mar 2024
Reliable full package enterprise solution
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Compared to main competitors, I see Salesforce as the traditional and reliable choice. While over time the differentials will be every time less, the capability of provide a reliable service stands out
What is your favorite aspect of this product?
customization capability and easy of use
What do you dislike most about this product?
maybe the high dependency on technical support to apply customizations and the cost of it
What recommendations would you give to someone considering this product?
If you have used Salesforce before you won't be in doubt, but if you are it is most likely because you have not tried Salesforce before
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
Grant N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
Great foundation, 3rd party add-ons make it hum.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Platform and flexibility and integration.
What is your favorite aspect of this product?
Customization.
What do you dislike most about this product?
Making changes can be arduous.
What recommendations would you give to someone considering this product?
Work with a consultant and do the homework up front so its put in with everything needed up front.
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
Cons
- Less Efficient Service
- Charges for Enhancements
- Less Generous
Nathaniel S.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
THE CRM solution
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It has far more features and powerful capabilities than any other solution. You can do so much more with it than with anything else
What is your favorite aspect of this product?
Customization opportunities are endless
What do you dislike most about this product?
A little hard to use some admin features and you need to rely on outside sources to make the most of it
What recommendations would you give to someone considering this product?
Get someone who knows Salesforce well to implement it. It's easy to do it wrong and feel that pain for a long time
Pros
- Enables Productivity
- Continually Improving Product
- Reliable
- Unique Features
Cons
- Vendor's Interest First
- Less Generous
- Less Friendly Negotiation