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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

82

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of IT Administration

80

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Rahul B.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Accessibilty is ease

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

interface is easy

What is your favorite aspect of this product?

we can customize that

What do you dislike most about this product?

nothing as of now

What recommendations would you give to someone considering this product?

worthy for money

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jorge V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Salesforce is a great tool for managing leads!

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce helps you manage leads and build relationships with them. They have an amazing and complex platform

What is your favorite aspect of this product?

You can do almost everything with it, from managing a pipeline of leads to exporting data and reviewing quarter goals.

What do you dislike most about this product?

Maybe pricing and it is really complex, sometimes you can get lost.

What recommendations would you give to someone considering this product?

Get to know the product, it has a lot of features!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Rohit G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Convenient to use for CRM and analytics.

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce sales cloud provides mainly security, stability and integrity to clients or customers and easy implementation and integration to developers. It provide more features than any other tools available in market. It provides end to end functionality so you will never need another tool. Again it's best in UI Parts also it also have its own frameworks to work with. Configuration and customisation are the key factors of using Salesforce sales cloud. These where the thing that other similar softwares doesn't provide

What is your favorite aspect of this product?

My favourite aspect of this product is it's UI it's simple to use and adapt. Even the development IDE is also available in itself only we don't have to download and set it up. We can use IDE in single click in browser itself. Automation tool is another thing that I liked the most.

What do you dislike most about this product?

There is no such dislike for Salesforce sales cloud but if searching criteria get more developed if would be great for now we will face limitations.

What recommendations would you give to someone considering this product?

It's sure shot yes for whosoever is buying Salesforce sales cloud but for small organisation pricing can be a price issue but definitely it's with the prics and totally justify the price.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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