Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSalesforce Sales Cloud Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
Translation missing: en.product_page.ratings.score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Translation missing: en.product_page.ratings.score 8.6
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.6
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
Katherine T.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2024
Awesome product!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
I have handled different CRMs in my entire professional experience. Salesforce is the most user-friendly that I have had. At first, it can be overwhelming looking at the tabs and whatnot, however, as you go to the software, the experience of it is as seamless as possible. You will learn as you progress. The access would vary depending on the access that the organization would provide but it is a great product.
What is your favorite aspect of this product?
Sales Pipeline Monitoring and Report - We can easily create a report and even have the option to share it publicly, in specific folders, and/or make it private. With that being said, the pipeline of the team members can easily be tracked. Also, you won't hesitate to make a mistake with adding info as an error message will pop up.
What do you dislike most about this product?
This is not anything related to the product as it will vary with the type of user access that will be given. Hopefully, we can have more access to some of the reports or even tabs of Salesforce.
What recommendations would you give to someone considering this product?
Great product to use - lots of items or collaborations that can be made in one CRM
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cody L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Your all-in-one CRM from start to finish
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce has few competitors in the field of CRMs that can stack up to the level and investment that they can. You can do whatever you'd like with the customer success team from Salesforce and the ideas that you have, they'll come up with solutions for you if they don't have them. Include the salesforce registered Applications and integration is easier than its ever been!
What is your favorite aspect of this product?
If it's not in Salesforce, it doesn't exist. It's great to have a single source of truth for our marketing, sales, CS, etc. teams to get on board with. All of our notes, context, and interactions with our prospects/clients is easily accessible and actionable.
What do you dislike most about this product?
I don't have complaints with the platform nor product, however its important to have someone with a vision for your data management consulting with other departments that will be impacted before standing the product up.
What recommendations would you give to someone considering this product?
I would recommend taking a healthy look at your pipeline and data ingestion at this time, run through the workflow, then work through it again making it very straightforward. For example, do your leads coming in overnight primarily come from EU markets? Build into your lead generation and distribution to account managers that handle that area, the rules are only as smart as you make them! :)
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Renu S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Best For Sales Management!!
Likeliness to Recommend
What is your favorite aspect of this product?
My favorite aspect is the lead management and sales management processes, primarily because they are largely executed through standard objects, and there's a considerable standardization across various aspects.
What do you dislike most about this product?
I haven't found anything to dislike so far.
What recommendations would you give to someone considering this product?
Highly recommended for those seeking improved sales and lead management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features