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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Shubham S.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic product and pricey but totaly worth it.

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It provides wide range of features and functionality for Sales Teams for lead and opportunity management, sales automation , analytics and allow organizations to manage their entire sales process in one platform.

What is your favorite aspect of this product?

Reports and Dashboard is my favorite aspect of this product. It provide summarize data of the business in very simple form through which customer can analyse their business and implement strategies accordingly. Overall it is very helpful for the enhancement of productivity of the business.

What do you dislike most about this product?

Salesforce Sales Cloud is expensive for small businesses. It offers wide range of features, sometimes operating it can be overwhelming for some users. Sometime integrating other platform with salesforce takes long time.

What recommendations would you give to someone considering this product?

Salesforce Sales Cloud Enterprise is a fantastic product. It is very helpful for increasing the productivity of the business and also save lots of time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Satya K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Tremendous Product Functionality

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Sales Cloud. It is Unlock business growth and customer success with the power of Data and CRM along with AI

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Nothing can be dislike

What recommendations would you give to someone considering this product?

For a Business Growth

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jose V.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Super easy

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Having been working in Sales and Sales related projects for more than 12 years, I can say with great confidence that Sales Cloud is the most easiest, comprenhenisve tool in the market. It's really intuitive and unlike other sales platforms, it's easy to set-up and -most importantly- to understand. In just one seating, an average end-user can comprehend all the data flows as well as how to interpret that data.

What is your favorite aspect of this product?

There are many things I like about Sales Cloud, among them: it updates or launches new funcionalities periodically (at least 3 times a year); it reallys is designed by taking into account the end-user perspective, all its funcionalities help you one way or the other to achieve your oganizations sales goals

What do you dislike most about this product?

When yo hit a glitch, you have to do a lot of self learning and self understand. Sometime it would be better and faster if you could talk directly to a Salesforce consultant

What recommendations would you give to someone considering this product?

I would give 3 recommendatios: 1) Keep in mind what you want to achieve by using Salescloud (Sales Rep control, Sales Productivity Increase, Sales KPIs monitoring, etc), 2) Define a clear data strategy in order to keep it organidez and 3) Implement a change management campaing so eveyone understand Salescloud benefits

Pros

  • Altruistic
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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