Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Ahmed A.
- Role: Consultant
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Salesforce is Powerful
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
You can create different sales processes and design different record type as per business requirements
What is your favorite aspect of this product?
The flow is very powerful and customizable specially the screen flows
What do you dislike most about this product?
Configuration complexity, and lack of native common solutions such as (opportunities notifications)
What recommendations would you give to someone considering this product?
My recommendation for Administrator to learn as much he can and complete Administration trailblazers to succeed.
Pros
- Inspires Innovation
- Respectful
- Security Protects
- Continually Improving Product
Jarrard N.
- Role: Operations
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2023
Helps to manage customers information effectively
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It allows for customers jnformatjon to be saved, you can make changes and provide things like refunds and discounts onto orders easily.
What is your favorite aspect of this product?
The ease of use. You can do things really quickly and really efficiently, with the click of a button. It allows to send emails to customers if you have the function integrated and also allows for great management of staff who use it
What do you dislike most about this product?
Nothing of theis oduct is bad
What recommendations would you give to someone considering this product?
It's great for customer information and actioning things for customers. It's great to use to monitor what your staff has done on the customers accounts as well
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alex Z.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2023
Salesforce- A force to be Reckoned With.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise integrates well with other sales and marketing tools, such as Marketo, making it easier for us to send and track emails. The platform also provides a range of plugins, including ZoomInfo and Salesloft, which allow us to create campaigns and track their success.
What is your favorite aspect of this product?
It provides a range of features to help me to manage my leads, including lead scoring, pipeline management, and the ability to convert leads into manageable accounts. The prospect timeline provides full visibility on the stage of prospecting, making it easier to track the success of sales campaigns.
What do you dislike most about this product?
The learning curve is relatively steep.
What recommendations would you give to someone considering this product?
Overall, Salesforce Sales Cloud Enterprise is a powerful and flexible CRM solution that can be customized to the needs of any organization. Whether you're a sales team looking to manage your pipeline more effectively, or an executive looking to monitor the performance of your sales team, Salesforce Sales Cloud Enterprise provides a range of tools and features to meet your needs.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Efficient Service