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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

82

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of IT Administration

80

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Ahmed A.

  • Role: Consultant
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Salesforce is Powerful

Likeliness to Recommend

7 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

You can create different sales processes and design different record type as per business requirements

What is your favorite aspect of this product?

The flow is very powerful and customizable specially the screen flows

What do you dislike most about this product?

Configuration complexity, and lack of native common solutions such as (opportunities notifications)

What recommendations would you give to someone considering this product?

My recommendation for Administrator to learn as much he can and complete Administration trailblazers to succeed.

Pros

  • Inspires Innovation
  • Respectful
  • Security Protects
  • Continually Improving Product

Jarrard N.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Helps to manage customers information effectively

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It allows for customers jnformatjon to be saved, you can make changes and provide things like refunds and discounts onto orders easily.

What is your favorite aspect of this product?

The ease of use. You can do things really quickly and really efficiently, with the click of a button. It allows to send emails to customers if you have the function integrated and also allows for great management of staff who use it

What do you dislike most about this product?

Nothing of theis oduct is bad

What recommendations would you give to someone considering this product?

It's great for customer information and actioning things for customers. It's great to use to monitor what your staff has done on the customers accounts as well

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alex Z.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Salesforce- A force to be Reckoned With.

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud Enterprise integrates well with other sales and marketing tools, such as Marketo, making it easier for us to send and track emails. The platform also provides a range of plugins, including ZoomInfo and Salesloft, which allow us to create campaigns and track their success.

What is your favorite aspect of this product?

It provides a range of features to help me to manage my leads, including lead scoring, pipeline management, and the ability to convert leads into manageable accounts. The prospect timeline provides full visibility on the stage of prospecting, making it easier to track the success of sales campaigns.

What do you dislike most about this product?

The learning curve is relatively steep.

What recommendations would you give to someone considering this product?

Overall, Salesforce Sales Cloud Enterprise is a powerful and flexible CRM solution that can be customized to the needs of any organization. Whether you're a sales team looking to manage your pipeline more effectively, or an executive looking to monitor the performance of your sales team, Salesforce Sales Cloud Enterprise provides a range of tools and features to meet your needs.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Most Popular Salesforce Sales Cloud Enterprise Comparisons

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