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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Charles D.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

The product is easy to use and cost effective

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud Enterprise is more intuitive to use, many of our new employees are able to pick it up right away and get rolling. Usually this type of software needs Indepth training, but not this one.

What is your favorite aspect of this product?

The product is very cost effective, it makes the best overall sense for our company.

What do you dislike most about this product?

I dislike the interface on the mobile device.

What recommendations would you give to someone considering this product?

I would recommend to get it, it makes my job so much more enjoyable!

Pros

  • Saves Time
  • Inspires Innovation
  • Altruistic
  • Generous Negotitation

Cons

  • Slower Product Innovation
  • Less Caring
  • Security Frustrates

Andru B.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Convenient UI, very user-friendly

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

What differentiates Salesforce Sales Cloud Enterprise the most to me is mainly the level of customization available for use within the software. I pull various charts daily within the software and love how it can save my settings and even refine my settings to generate more precise data.

What is your favorite aspect of this product?

I would say my favorite aspect is how user-friendly the software is and customizable the various settings are to generate exact data being sought.

What do you dislike most about this product?

I would say the only thing I dislike about the software is the fact that it does not have any apparent SSO settings to allow for 3rd party applications to be ran within the software,

What recommendations would you give to someone considering this product?

I would say that if someone is looking for a straightforward and user-friendly software for tracking Sales and other customer-related data, this software is a good place to start.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Betsy U.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Everything All in One Place

Likeliness to Recommend

7 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It combines all of our software into one place and has so many features to put links and attachments.

What is your favorite aspect of this product?

Being able to do multiple tasks on one page.

What do you dislike most about this product?

Can't copy paste in chatter. Email templates are a NIGHTMARE,

What recommendations would you give to someone considering this product?

Great for orchestrating a lot of services all in one place.

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Caring

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