Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Halis Burhan Ç.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2023
The Greatest Tool Ever
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Its the single most amazing CRM tool ever to be built, competition lacks far away
What is your favorite aspect of this product?
The detailed reporting mechanisms are in place and it supports us all the time.
What do you dislike most about this product?
It's sometimes really chunky at limited time
What recommendations would you give to someone considering this product?
I'd recommend them to use this tool with learning available.
Pros
- Altruistic
- Helps Innovate
- Enables Productivity
- Unique Features
Jake B.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Nov 2023
Great first step into the wider salesforce 360!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Sales cloud provides a level of flexibility and customisation which no other products can match. This also dictates the price as a market leading product, often fighting against industry specific CRMs, but once you look further down the business roadmap to integrations and other departments it is a no brainer.
What is your favorite aspect of this product?
The reporting functionality is best in class, whilst you can purchase tableau to beef up the reporting the out the box functionality provides more than enough intelligence to provide all teams and management with the reports they need.
What do you dislike most about this product?
The fact that lots of features are hidden behind additional license costs or new product spheres.
What recommendations would you give to someone considering this product?
Consider reaching out to a consultancy to implement as it is fairly vanilla out of the box and will not be customised to your business' needs.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Friendly Negotiation
Jayasankar P.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
In demand Service platform
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Extend of features and customization capabilities
What is your favorite aspect of this product?
Lead management
What do you dislike most about this product?
Entitlement and milestones
What recommendations would you give to someone considering this product?
nothing specific
Pros
- Reliable
- Inspires Innovation
- Transparent
- Friendly Negotiation