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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

82

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of IT Administration

80

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Muhammed Ali T.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Greatest CRM Tool

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Although it is a very old school tool, it always creates wonders for your relations with consumers.

What is your favorite aspect of this product?

While working with B2B clients, seeing all the information regarding them in one place is great feature.

What do you dislike most about this product?

Sometimes, the tool is getting itself sometimes too much time to load and function.

What recommendations would you give to someone considering this product?

I'd definitely recommend users to get more and more trainings regarding Salesforce because it's a huge tool to learn.

Pros

  • Over Delivered
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Fabian H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Just take Salesforce. It‘s worth the price premium

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Integrability, huge functionality

What is your favorite aspect of this product?

Intuitive, integrateable

What do you dislike most about this product?

The pricetag is very high

What recommendations would you give to someone considering this product?

Take Salesforce. It‘s best

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Laura S.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Salesforce enables customization as per business

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Several features to customize reporting and features

What is your favorite aspect of this product?

Different reports I can create

What do you dislike most about this product?

It is not comprehenseble to non-technical users

What recommendations would you give to someone considering this product?

Perform a fesaibility study before purchasing this product

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Includes Product Enhancements

Cons

  • Less Effective Service
  • Wastes Time
  • Vendor Friendly Policies

Most Popular Salesforce Sales Cloud Enterprise Comparisons

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