Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Ajinkya K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Best Platform for Sales
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.
What is your favorite aspect of this product?
Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of third-party and add-on options it offers.
What do you dislike most about this product?
The only negative aspect I've encountered while utilizing Salesforce is that saving entered data is not done automatically and can lead to losing work.
What recommendations would you give to someone considering this product?
Once you use it you'll love it.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Diego P.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
A complete tool!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Level of customization. i.e new object fields, layout templates, reports/dashboards and how to share them.
What is your favorite aspect of this product?
Salesforce optimize, process automation and custom code options
What do you dislike most about this product?
User license cost
What recommendations would you give to someone considering this product?
Great tool to manage sales, leads, opportunities and accounts
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Sahil R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Simple and highly adaptable.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
This application is exceptional for tracking all activities, including revenue and expense generation. It effortlessly adopts new features and functions without compromising performance.
What is your favorite aspect of this product?
Salesforce is so customizable that I can't think of situations where you couldn't configure the tool to do what you need. If Salesforce hasn't developed the capability itself, there is a marketplace where anyone else can develop and upload their solution for others to use as well.
What do you dislike most about this product?
The reporting functionality has the potential to be robust and highly beneficial, although it currently has some bugs, particularly when utilizing the dragging and dropping feature to add fields in reports. The presence of lead and touch items may seem unnecessary to users who are unaware of their usefulness.
What recommendations would you give to someone considering this product?
The suite offers tools and features to automate and optimize sales processes, such as lead management, opportunity tracking, and pipeline management. This streamlines sales workflows, reduces manual effort, and enables sales teams to focus on closing deals rather than administrative tasks. As a result, sales productivity increases, and sales cycles are shortened.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity