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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Destiny H.

  • Role: Consultant
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

1 Force only, Salesforce.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Having worked with Salesforce Sales with multiple clients, the options and customization are limitless. This software allows you to have multiple tabs open providing organized multitasking. Salesforce Sales can be used as a bridge to interact with consumers, and keep data easily. Essentially it's your go-to CRM.

What is your favorite aspect of this product?

My favorite aspect is Sandbox. Sandbox is a practice environment for employees like me to test and practice out the system, and become familiar with the system before going into the live environment.

What do you dislike most about this product?

There aren't any current dislikes about the product.

What recommendations would you give to someone considering this product?

Salesforce Sales Cloud Enterprise gives buyers complete control with customization to ensure each consumer endures a smooth professional interaction. If you're looking to improve your employees' level of service, easily view statistics, and keep up with your employees and trends with one system, then this will be the go-to.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shubham M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Best CRM to work with

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

The features this product provides are truly complete and no other product can match the level of it.

What is your favorite aspect of this product?

Suggestions selling, helps in marketing

What do you dislike most about this product?

cost is very high

What recommendations would you give to someone considering this product?

Try to understand the complete useful features in order to get the best result.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Alejandro G.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Excellent management tool

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Unlike other tools, we can say that this is unique since you can have all the necessary information to keep sales processes up to date and follow up on pending negotiations and potential customers.

What is your favorite aspect of this product?

What I like most about this tool is that it is very friendly, the tools are intuitive, which makes it very easy to use, its functionality when you enter data from databases.

What do you dislike most about this product?

Since we've been using this tool, we can say that we haven't found any flaws in it, since Salesforce has everything it takes to provide detailed monitoring of each person involved in the customer-company business relationship.

What recommendations would you give to someone considering this product?

One of the reasons why I can recommend this tool is because it allows you to control and measure all processes, both administrative and sales, it is wonderful.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

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