Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Madhu Shalini R.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jun 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It has started a lead tracking management system initially so that it will be easy for real estate, interiors, insurance, and brokerage companies to track the leads and the importance of the connecting them back.
What is your favorite aspect of this product?
My favorite aspect of this product would be giving the day-to-day reminders of the leads to connect and the application makes sure that we do it at that particular time. So that we don't miss the important leads which give business to the company and incentives to the salespeople who are all closing the deal.
What do you dislike most about this product?
This product is totally amazing, but it would be great If they include additional features like filtering out the distribution of leads from the sources where we got those leads so that it will be easy for the salespeople to target the important leads based on the sources of the leads and the high budget leads to close the deal.
What recommendations would you give to someone considering this product?
I will definitely recommend this Salesforce application who are starting a new company to track leads and manage them and target the prospects as soon as possible to grow the business. This Salesforce application will take you to the heights that people are looking for in the industry.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Corrina D.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2023
Intuitive and easy to learn, integrations work!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
integration with existing data source systems
What is your favorite aspect of this product?
its integration with e-mail, automatically saving e-mails to contacts in Salesforce with no extra steps needed
What do you dislike most about this product?
Wrap text is not the default, I would prefer to see more information than less as the default
What recommendations would you give to someone considering this product?
Involve every aspect of the business in user testing, not just direct users, so they have an idea of what the system can and cannot do, this will give everyone a better overview of its capabilities and lead to less assumptions from other departments who don't actually use it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Carlos C.
- Role: C-Level
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jun 2023
Great & comprehensive CRM Platform
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
streamline sales processes, enhance customer interactions, and drive revenue growth, offers a wide range of features and capabilities to support sales processes and enable effective sales management.
What is your favorite aspect of this product?
Salesforce Sales Cloud Enterprise provides extensive customization options to tailor the CRM to specific business needs. integrates with various systems and tools, such as email clients, calendars, marketing automation platforms, and customer support systems mobile apps for iOS and Android devices, allowing users to access and update customer information, manage tasks, and track sales activities on the go
What do you dislike most about this product?
Administrators and users may require training and expertise to fully utilize and customize the platform to meet their specific needs. The learning curve can be steep some users experienced performance issues with Salesforce Sales Cloud Enterprise. Slow load times, delays in data syncing, or performance degradation during peak usage periods can impact user experience and productivity. Dependency on Internet Connectivity
What recommendations would you give to someone considering this product?
cons mentioned above are not applicable to all scenarios, and many challenges can be mitigated through proper planning, training, and ongoing support. It's recommended to evaluate your organization's specific needs, budget, technical capabilities, and resources before deciding on the suitability of Salesforce Sales Cloud Enterprise as a CRM solution.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity