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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

82

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of IT Administration

80

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

chris d.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Best in class, expensive, but worth it.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Features, ease of use and management

What is your favorite aspect of this product?

It reaches across our entire organization so we have full visibility.

What do you dislike most about this product?

Pricing is high, but it is worth it. They have also acquired other technologies and they need to begin integrating these into the platform and their sales organization for simpler contract management.

What recommendations would you give to someone considering this product?

Evaluate all the products in the market and understand the limitations of each. Salesforce has done an incredible job of layering new solutions to expand into other areas.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

davide a.

  • Role: Industry Specific Role
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It provides statistics, configurable dashboards, customer interaction tools, prospect and lead tracking, multitasking, and other features

What is your favorite aspect of this product?

Its high degree of adaptability.

What do you dislike most about this product?

It took me not little time to master it

What recommendations would you give to someone considering this product?

Watch you tube videos to learn how to use it

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mohammad f.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Go to product for my daily requirements

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

it's is very easy to use. it satisfies almost all the needs of lead management. It is one stop solution for daily lead management.

What is your favorite aspect of this product?

It notifies me at the right time when i have to to contact my customer. Client service after sales is very important and this product helps me to keep track of that and notifies me as well.

What do you dislike most about this product?

Too much mingled in one thing . some times it feels bit difficult to control all the things. Otherwise everything is on the track.

What recommendations would you give to someone considering this product?

from lead generation to end lead product this serves the go to product for me. I am using it on daily basis. if you want to grow your business and retain your old customers this is best product for that.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Saves Time

Most Popular Salesforce Sales Cloud Enterprise Comparisons

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