Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Saadat C.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2023
Fantastic product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Best CRM tool compared to many in the market
What is your favorite aspect of this product?
UX and ability to create seamless reports and dashboards without much experience
What do you dislike most about this product?
the classic version can be clunky
What recommendations would you give to someone considering this product?
Definitely a recommend but can run expensive
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Anthony V.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2023
Easy to use and crucial for customer relationships
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The ease of use and familiarity with its products/services. Also the most well known in its space which provides a large support staff.
What is your favorite aspect of this product?
How it allows me to effortlessly maintain customer relationships and subtly stay at top of mind.
What do you dislike most about this product?
The rising costs to use the product.
What recommendations would you give to someone considering this product?
Utilize it to maximize your business. Learn new features through the provided training.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Ellen H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Salesforce sales cloud! A well-known CRM.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
I love being able to see my current account and client details and information without having to reach out to colleagues from other teams and wait for a response. It has saved me and my team’s money and effort in verbally sharing or storing this information in practice. Gather all customer information in one place with easy search and historical data for every activity to provide a clear context in every account. Enables a quick overview of open opportunities to help plan sales activities and next steps.
What is your favorite aspect of this product?
Salesforce Sales Cloud is a powerful and comprehensive sales automation software that provides many features to help our businesses manage their sales process more efficiently. And improve collaboration. In addition, its integration with other Salesforce products and third-party applications further enhances its functionality and overall value.
What do you dislike most about this product?
If you don’t have a technical background, I can imagine that Salesforce is quite intimidating to use and some users need training on how to use it properly, it can also be very expensive for small and medium businesses, so you need to make sure this is the right tool for you.
What recommendations would you give to someone considering this product?
Salesforce has a really friendly user interface. Made navigating the environment easy and allowed me to maximize my productivity because I didn’t have to look for everything. The integrated reports and analytics are incredibly powerful and comprehensive, giving businesses great visibility into sales performance in key areas.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features