Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Michael N.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Fantastic Product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The customizability of the product
What is your favorite aspect of this product?
So easy to backtrack any information inputed
What do you dislike most about this product?
No active viewer function
What recommendations would you give to someone considering this product?
They should give the product a try to see if its a fit
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pooja K.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Valuable product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It allows users to have systems in place that will help you scale your system along with your business.
What is your favorite aspect of this product?
AI, available in Sales Cloud, lets you automate some core processes even further and streamline certain tasks
What do you dislike most about this product?
High cost and hidden fees , along with expensive add-ons can be cumbersome.
What recommendations would you give to someone considering this product?
All in all it’s a good product in the market. Definitely go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Henry J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
The Perfect Sales Companion
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce records emails we send to accounts and the phone dial connects to our zoom account saving us time by logging the calls automatically.
What is your favorite aspect of this product?
The variety of tools that integrate with Salesforce is a huge plus, although not all partner integrations are created equal.
What do you dislike most about this product?
I find the new Salesforce Lightning version slower, with many clicks required to reveal important data items, and key information often hidden behind "view more/all" links or hover-over pop-up windows
What recommendations would you give to someone considering this product?
One of the biggest benefits of Salesforce is being able to access existing information on our clients and accounts without having to rely on my colleagues on other teams, saving us time and effort in verbally sharing or physically storing this information.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy