Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.6
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.6
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Salesforce Sales Cloud Enterprise Reviews
Vincent N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
efficiently manage the entire sales process
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
I can affirm that this tool is one of the most complete and effective in its category. Its rich set of features and functionality clearly sets it apart from other similar products on the market.
What is your favorite aspect of this product?
My favorite aspect of this tool is its ability to centralize and efficiently manage the entire sales process, from capturing leads to closing sales, it allows sales teams to work as a team and collaborate effectively, the automation process management also helps save time and increase team productivity.
What do you dislike most about this product?
Although the tool offers a lot of functionality, some users may find the interface too complex and overwhelming, especially those who are not familiar with the tool.
What recommendations would you give to someone considering this product?
The tool offers great added value in terms of organization, efficiency and sales tracking, which can translate into greater success and growth for the company.
Pros
- Reliable
- Unique Features
- Security Protects
- Helps Innovate
Amber P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Easy to use but is a bit of a mess
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The search ability is easy to use
What is your favorite aspect of this product?
Being able to see what prospect had looked into or downloaded and also links their LinkedIn profile for more insight
What do you dislike most about this product?
It's a bit of a mess. Once you've added notes it doesn't keep the prospect from popping back up
What recommendations would you give to someone considering this product?
Make sure to add as much notes as you can when working with a lead so you can ensure the workflow is efficient for you.
Pros
- Caring
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Jorge S.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Mar 2023
Big ecosystem, curb your expectations
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Is the biggest name in the CRM industry and will remain there for a while. There's no serious challenger in the category so is a safe bet.
What is your favorite aspect of this product?
Has a lot out of the box
What do you dislike most about this product?
Forces the organization to work the "Salesforce way".
What recommendations would you give to someone considering this product?
Have an absolute clarity of what are the business processes that will be supported by Salesforce and how are they modeled. Don't consider it the silver bullet that will solve all your painpoints.
Pros
- Acts with Integrity
- Trustworthy
- Efficient Service
- Effective Service
Cons
- Vendor Friendly Policies
- Under Delivered
- Inhibits Innovation