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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Mary J.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A very efficient and unique product.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Mobile access which allows sales reps to access their sales data, track customer interactions and activities, and manage sales processes in a centralized location while they are on the go.

What is your favorite aspect of this product?

I love that it allows our team to manage accounts, contacts, and leads, track sales activity and performance, create and manage sales forecasts and pipeline, and collaborate with other teams.

What do you dislike most about this product?

It is quite complex to understand it therefore requires a steep learning curve.

What recommendations would you give to someone considering this product?

If they are looking for a powerful and unique solution to improve their sales processes, then they should give it a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Baleigh K.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great features.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Sales cloud is overall an easy/great product.

What is your favorite aspect of this product?

It is easy to use/understand.

What do you dislike most about this product?

Don't have much I dislike.

What recommendations would you give to someone considering this product?

I do not have any recommendations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carlotta P.

  • Role: Public Sector
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A tool to capture and report leads.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

The single spot where I may customize the contact or company attributes on the left-hand side allows me to specify and then constantly view what is most pertinent to me. The best results came from setting up the tasks by queue and the notifications to quickly alert me to anything I need to pay attention to. All sales development reps should use it because it's a great tool.

What is your favorite aspect of this product?

It incorporates functionality from Mail Chimp, WordPress, and SEO tools like Word Tracker. If you have little knowledge of web development or design and want everything in one place with an easy drag-and-drop interface for creating email templates, Hubspot is an excellent option. Everything is in one place, and it's easy to find the filters and tabs.

What do you dislike most about this product?

The sequence has space for improvement. The efficiency of outbound prospecting is decreased when there are restrictions on the number of contacts per Sequence enrolment. De-duping could be carried out more effectively. Duplicate leads are annoying because, occasionally, when you think you've located a new company, you find out that it already exists but with a different URL. We squander a lot of time as a result.

What recommendations would you give to someone considering this product?

Hubspot meets the basic requirements. The navigation is relatively straightforward and takes care of all the requirements. Using HubSpot's Sequences, our team can swiftly call and email prospects with pertinent information. Using templates, creating a sequence is straightforward. Using Analytics for Sequences to view the overall opens, clicks, and answers is beneficial.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Salesforce Sales Cloud Enterprise Comparisons

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