Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Rajkumar Shaukhlal G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Fantastic product!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It has lot of objects which makes users easy to perform integration.
What is your favorite aspect of this product?
Availability of objects and Guides.
What do you dislike most about this product?
Nothing as of now.
What recommendations would you give to someone considering this product?
Please go for this for since best for CRM.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Chandan Y.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Best CRM in the Market
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Ease of Integration, powerful reporting and dashboards, plenty of customization options
What is your favorite aspect of this product?
Reporting and forecasting
What do you dislike most about this product?
sometimes Lightning version feels slow
What recommendations would you give to someone considering this product?
No recommandations, it has all of it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Matthew A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Unlimited customisation, slower than hubspot
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Unlimited customisation, the tool is really what you make of it. But for this reason it is much more complex and more for enterprise. Needs someone to manage it and keep it clean.
What is your favorite aspect of this product?
Reporting and analytics
What do you dislike most about this product?
It is much slower than other CRMs I have used
What recommendations would you give to someone considering this product?
Make sure you have someone to 'own' this product who has experience owning salesforce before.
Pros
- Security Protects
- Helps Innovate
- Performance Enhancing
- Unique Features
Cons
- Slower Product Innovation
- Less Inspiring
- Leverages Incumbent Status