Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.6
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.6
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Salesforce Sales Cloud Enterprise Reviews
Jessica M.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2023
you get out of it what you put in it
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
You own the product in a sense. You can customize a lot to fit your business and needs however you need someone to learn how to configure and maintain it. The more someone knows and understands what Salesforce can do and how to do, the more you can get out of it. The technology is great and it opens the door for you to use it in so many ways. The reports and dashboards can really bring accountability to different groups and if leadership can buy in, then you'll be more successful. There is also a lot of help out there in the community which is great for someone learning to become an admin.
What is your favorite aspect of this product?
How customizable it is and how much you can use Salesforce for (not just sales)
What do you dislike most about this product?
Sometimes it may involve more clicks than desired. In a fast paced modern and technology heavy world, it may not always do what you want it to. For example, there aren't as many drag and drop features ability. Sometimes new set of features is packaged into a new product and you may need other apps integrated into Salesforce to get other functionality needed.
What recommendations would you give to someone considering this product?
Think through if there will be someone internally or a managed service partner that will be able to maintain, improve, and constantly configure Salesforce to get the most value. Understand how it will specifically help your business and processes and not just the high level prettiness of it all. Go deep into demos.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring
Andres M.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
is a great product, user friendly, easy to learn
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
I dont have enough information to compare.
What is your favorite aspect of this product?
It is very user friendly, easy to learn and to implement. Fast and responsive UI
What do you dislike most about this product?
I dont have enough information for tjhis.
What recommendations would you give to someone considering this product?
I little bit pricey if you are buying different modules from salesforce
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Effective Service
Margareth L.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2023
A solution that has grown over the years
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Efficiency in efforts associated with sales in general, allows professionals to have control in each sales process, helping to have more efficient connections with clients and bring them proposals that are more oriented to their hobbies or needs, following up on searches like this. such as contact management in less time than others
What is your favorite aspect of this product?
The tool has an analysis system that allows information related to customers to be managed and that they are the ones who can continue to be part of the organization, thanks to artificial intelligence systems, this tool meets the requirements in sales and marketing because it has gone innovating in recent years, even reaching many countries worldwide
What do you dislike most about this product?
There are no problems when it comes to implementing it as an efficient sales and business tool in the cloud
What recommendations would you give to someone considering this product?
I recommend it for more direct relationships with customers and increase sales in general
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Effective Service
