Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Mary J.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2023
A very efficient and unique product.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Mobile access which allows sales reps to access their sales data, track customer interactions and activities, and manage sales processes in a centralized location while they are on the go.
What is your favorite aspect of this product?
I love that it allows our team to manage accounts, contacts, and leads, track sales activity and performance, create and manage sales forecasts and pipeline, and collaborate with other teams.
What do you dislike most about this product?
It is quite complex to understand it therefore requires a steep learning curve.
What recommendations would you give to someone considering this product?
If they are looking for a powerful and unique solution to improve their sales processes, then they should give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Baleigh K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Great features.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Sales cloud is overall an easy/great product.
What is your favorite aspect of this product?
It is easy to use/understand.
What do you dislike most about this product?
Don't have much I dislike.
What recommendations would you give to someone considering this product?
I do not have any recommendations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Carlotta P.
- Role: Public Sector
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2023
A tool to capture and report leads.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The single spot where I may customize the contact or company attributes on the left-hand side allows me to specify and then constantly view what is most pertinent to me. The best results came from setting up the tasks by queue and the notifications to quickly alert me to anything I need to pay attention to. All sales development reps should use it because it's a great tool.
What is your favorite aspect of this product?
It incorporates functionality from Mail Chimp, WordPress, and SEO tools like Word Tracker. If you have little knowledge of web development or design and want everything in one place with an easy drag-and-drop interface for creating email templates, Hubspot is an excellent option. Everything is in one place, and it's easy to find the filters and tabs.
What do you dislike most about this product?
The sequence has space for improvement. The efficiency of outbound prospecting is decreased when there are restrictions on the number of contacts per Sequence enrolment. De-duping could be carried out more effectively. Duplicate leads are annoying because, occasionally, when you think you've located a new company, you find out that it already exists but with a different URL. We squander a lot of time as a result.
What recommendations would you give to someone considering this product?
Hubspot meets the basic requirements. The navigation is relatively straightforward and takes care of all the requirements. Using HubSpot's Sequences, our team can swiftly call and email prospects with pertinent information. Using templates, creating a sequence is straightforward. Using Analytics for Sequences to view the overall opens, clicks, and answers is beneficial.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing