Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Rubina M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Powerful CRM tool that is easy to set up and use
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It enables us to create custom features for proper reporting. Salesforce.com has great integration with our marketing automation tool to seamlessly handle our data and customer engagements which also involves email marketing campaigns
What is your favorite aspect of this product?
1. Create and export reports 2. Merge contacts or leads 3. Check contacts or leads activities and campaigns they attend
What do you dislike most about this product?
The dashboards could be more straightforward, and working on multiple tabs slows the interface down.
What recommendations would you give to someone considering this product?
Salesforce is essential for accessing client data. It's the most widely used CRM software on the market, and it has dramatically improved the efficiency of managing client accounts. It organizes leads, contacts, interactions, and other data. An extensive sales department or customer-facing unit would benefit from it.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Nash T.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Awesome product!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce is a lot more exclusive client software product to be used as a CRM
What is your favorite aspect of this product?
Works like Facebook
What do you dislike most about this product?
Sometimes I get confused with its settings
What recommendations would you give to someone considering this product?
If you need a more customer specific software, choose Salesforce
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael A.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Dec 2022
Always a safe yet certain and sure choice
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Scope of offerings; prevalence and cross-industry utilization and familiarity
What is your favorite aspect of this product?
Its tendency to lead the industry and offer leading features
What do you dislike most about this product?
Can be expensive
What recommendations would you give to someone considering this product?
Speak to your team and key stakeholders and try to encourage enlightened insights.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing