Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Kevin J.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Must have product for user control
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce is a great product to manage all data in one place whilst managing my own management reports, i really like the look and feel enabling the best usability of the product. It is well utilized by the business and IT community
What is your favorite aspect of this product?
The mixture of complex reports and custom pages that can be built or provided to users increasing usability. Its just having everything in one page and the fact that now no VPN to an internal system. Its great.
What do you dislike most about this product?
Nothing, the tool is quite effective. If anything just more guides online and training but i cant state its a product flaw most users are far more efficient than i am in using the tool everyday.
What recommendations would you give to someone considering this product?
Make contact with Salesforce and get the best cloud based solution on the market today.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Sutton Oliver A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
An awesome CRM that's affordable and fantastic
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The variety of features offered and the ability to register most activities on a single platform. The system already has all the required widgets, modules, and functionalities, and the developers also offer support. The advantageous licensing of Salesforce is one of the things that influenced our decision. The app functions well, looks, and are quick and safe.
What is your favorite aspect of this product?
It's a respectable application. I advise anyone seeking an amazing CRM to use it. Intuitive, distinctive, and simple to customize. Each window contains as much information as the brain can process without making you feel out of control. Once you understand the special method Salesforce employs, you'll see how neatly it arranges your leads and sales process. There are many options and capabilities, and once configured for usage, it is simple to train your sales and marketing representatives.
What do you dislike most about this product?
Getting started requires having several modules and components activated. Then, basic features like email integration stop working. There are few knowledge resources, such as tutorials or manuals, no automatic updates, and several functionalities that still need improvement. There is no automatic update feature, and updates are typically delayed by a few weeks from their initial "deadline."
What recommendations would you give to someone considering this product?
A comprehensive solution is Salesforce. From the administrator's standpoint, it is also quite simple to manage. Releases of new features and updates occur often. CRM is unique, making it appropriate for all of our activities. The team has shown a great understanding of our company's needs, and getting in touch with the vendor is simple.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Wareen I.
- Role: Human Resources
- Industry: Utilities
- Involvement: End User of Application
Submitted Dec 2022
CRM that is easy to use and comprehensive.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
You can personalize anything with Salesforce, a fantastic CRM. You receive a comprehensive system that works flawlessly, just as promised. Every update adds a tone of new features and enhancements. Since we started using it years ago, Salesforce has never failed us. It moves swiftly and logically. The creator provides a range of assistance alternatives.
What is your favorite aspect of this product?
One of the best solutions available; is all the options, plus the ability to do integration, a nice notification system, in-house chat, and anything you can imagine, including taxes, PDFs, multiple currencies, all types of invoices, and transport notes. You can also integrate an accountant programmed and some online stores, which works like a charm. Enjoy learning it. Everything is now conveniently placed in one location and is well-organized.
What do you dislike most about this product?
Having some technological know-how to create various activities and perform changes is not beneficial. And there might be additional color schemes available. It's challenging and perplexing to set up/configure and understand how the flow operates. The admin could receive a notification in the CRM once a new update is available. Emails are another thing that may benefit from a notification system; it would be wonderful if Salesforce could play sound alerts when an email is received.
What recommendations would you give to someone considering this product?
The implementation documentation was carefully planned. We'll keep working together with Salesforce. The main benefit was its adaptability and practically limitless potential for customization to your business demands and type. Even when handling a large database, it is quick. Additionally, it is coherent and straightforward, and for the reasons listed above, it has been a huge help to us.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing