Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Anastacio III T.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Dec 2022
Awesome Product!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce is a lot more professional than the other ones.
What is your favorite aspect of this product?
Everything is provided, phone, chat and email features. Salesforce has it all!
What do you dislike most about this product?
None so far.
What recommendations would you give to someone considering this product?
Everything is provided, phone, chat and email features. Salesforce has it all!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kyla D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Has the whole market so it's easy to switch jobs
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Integration with other software platforms & lead tools
What is your favorite aspect of this product?
Tracking leads
What do you dislike most about this product?
Locks on changing data
What recommendations would you give to someone considering this product?
Recommend because people you hire will most likely know it already
Pros
- Enables Productivity
- Appreciates Incumbent Status
- Reliable
- Performance Enhancing
Cons
- Inhibits Innovation
- Slower Product Innovation
Maria Q.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2022
Projection management, Salesforce
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce represents in our company the main tool for sales and production planning due to its high quality in the matter, with a series of tools that provide us with interesting data that keep us leaders in the market in different sectors, Salesforce fulfills a great role within the companies when planning, directing, modifying and buying raw materials for the elaboration of our productions.
What is your favorite aspect of this product?
It is an excellent CRM system, the projections it provides on the sales forecast are excellent as well as its graphics and data, keeping the security of the company and our sales force up to date. The user interface is very simple and practical making it easy to use, entering data does not represent a headache, on the contrary, it is very easy to make continuous use of the tool and get good results.
What do you dislike most about this product?
The mind maps should be better complemented in terms of sales information, the integrations can be a little difficult to execute causing delay, however, with the passage of time can be improved in the use of the tool. Sometimes it can be overloaded with unnecessary information, but it is nothing that can not be improved in future updates. Customer service has a lot of room for improvement.
What recommendations would you give to someone considering this product?
It is an excellent tool that has helped us to automate our workflows, it has solved a lot of order and management problems we had in this area. Sometimes the implementation can be a headache for some companies, therefore, it may require third parties to provide support to know how the tool really works and to adapt it to the needs of the company in question.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing