Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Fantastic product!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vijendra R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
The best customer relationship management tool
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Keeping track of customer contacts, sharing accounts and possibilities across the business, and having the option to tailor information relevant to financial services customers.
What is your favorite aspect of this product?
We utilize all features, create pipeline reports, send mailings (to specific audiences), integrate website contact forms, and overall take care of everything we need from a CRM and fundamental marketing perspective. Before beginning, we imported all previous data using https://dataloader.io/ (works well as our data was previously organized in Excel).
What do you dislike most about this product?
The built-in restrictions, such as the inability to create report folders or use the Salesforce API, which limits access to third-party solutions, can occasionally be annoying. But for the price, it's a great deal, and after we use up this version, we'll upgrade.
What recommendations would you give to someone considering this product?
My favorite is Salesforce because of its simple layout. You'll discover that using it is straightforward after a few adjustment periods. Furthermore, salespeople constantly upgrade their talents, which keeps them one step ahead of the competition. Another thing I like about Salesforce is how quickly it can be set up; compared to other CRMs, this one deploys quite rapidly! Salesforce may become more complex as new features and functions are added, but overall, it is still manageable. Although Salesforce isn't the cheapest customer relationship management program available, it delivers the best outcomes, making the cost well worth it.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Transparent
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Lead and Opportunity Management Platform
Likeliness to Recommend
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Effective Service