Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.6
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.6
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Salesforce Sales Cloud Enterprise Reviews
Kenny V.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Reduce costs and increase productivity for success
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Maximize efficiency with improved automation, helps reps expand top-line results across all channels while operating efficiently and at scale. Gain important insights to drive every stage of the customer buying process and customer touch points across all channels so you can book revenue even faster.
What is your favorite aspect of this product?
Enables you to track sales opportunities and advance faster with a rich timeline of customer activity. Your CRM solution should match your sales management and business processes, not the other way around. Customize the application to reflect your sales and forecast stages so you can drive process, productivity and stability the way you want.
What do you dislike most about this product?
Poor management and data protection in Salesforce, its cost of the software, some resistance to using it, and poor fit for the business at hand; nothing else to add.
What recommendations would you give to someone considering this product?
Allows you to be guided of all associated activities as they occur and receive updates when action is needed. Sending emails simply with templates is just a click away. What Salesforce does is unify different departments on a single platform to get a global understanding of the entire process: customer service, accounting, sales and marketing.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Poula P.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
A Two in One Business Solution
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise works perfectly as both a CRM solution and business lead management
What is your favorite aspect of this product?
I like that using Salesforce Sales Cloud Enterprise is easy despite being a two in one software It makes lead management easy and offers best CRM features
What do you dislike most about this product?
Nothing to hate for such a resourceful software
What recommendations would you give to someone considering this product?
Salesforce Sales Cloud Enterprise is a must have for serious businesses. It works well; and will save you money as it is a two in one software.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Sonia I.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Nov 2022
A powerful product but you need a team
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
the ecosystem and the possibility to interconnect with the a largest community
What is your favorite aspect of this product?
mobile user experience
What do you dislike most about this product?
lot of functionnality but not successful
What recommendations would you give to someone considering this product?
you need to have a global budget if you want to deploy some new functionnalities. Tool is powerful but you need to have a structure, a budget and lot of change mangement follow by business team
Pros
- Security Protects
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Wastes Time
- Vendor's Interest First
- Less Generous