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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Otávio P.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Best CRM solution availabe Easy to learn and use.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

First of all the fast implementation of new features that will help good amount of clients. Besides that, we have the easiest admin pages and a very good constructed and functional training space (Trailhead) that even allows you to creat custom trails for new team members or even for exclusive projects or sustain operations.

What is your favorite aspect of this product?

Deffinitly the Service Cloud cloud as a hole. From native to integration optios, its almost an infinite channel of possibilities in use either for the IT or the final user exeperience.

What do you dislike most about this product?

The time of response for support/training topics, like the acelerators, for example.

What recommendations would you give to someone considering this product?

Make sure that you company is ready to make some changes to adpat to a full digital version of client and sells controls. You have to have in mind that this is a plataform for improve and renew your methods, not one were you will fit all them just the way they are now (especially in paper use inclined companies).

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bharath K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Features are amazing

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It is packed with features like no other CRM software, features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard

What is your favorite aspect of this product?

Accurate Forecasting, Boost Productivity, Drives Steady Growth

What do you dislike most about this product?

I don’t dislike anything about the product

What recommendations would you give to someone considering this product?

The product is very smooth if we wanna use cloud services

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jossie A.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

like using

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

it is super easy to use and to customize the tabs to your work place needs

What is your favorite aspect of this product?

i can have multiple tabs open and work from salesforce in all of them

What do you dislike most about this product?

some feature crash or stop working alot so that needs to be fixed

What recommendations would you give to someone considering this product?

if you want a software for implememation this is the one

Pros

  • Respectful
  • Efficient Service
  • Caring
  • Saves Time

Cons

  • Less Effective Service
  • Less Reliable
  • Less Performance Enhancing

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