Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Otávio P.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Best CRM solution availabe Easy to learn and use.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
First of all the fast implementation of new features that will help good amount of clients. Besides that, we have the easiest admin pages and a very good constructed and functional training space (Trailhead) that even allows you to creat custom trails for new team members or even for exclusive projects or sustain operations.
What is your favorite aspect of this product?
Deffinitly the Service Cloud cloud as a hole. From native to integration optios, its almost an infinite channel of possibilities in use either for the IT or the final user exeperience.
What do you dislike most about this product?
The time of response for support/training topics, like the acelerators, for example.
What recommendations would you give to someone considering this product?
Make sure that you company is ready to make some changes to adpat to a full digital version of client and sells controls. You have to have in mind that this is a plataform for improve and renew your methods, not one were you will fit all them just the way they are now (especially in paper use inclined companies).
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bharath K.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Nov 2022
Features are amazing
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It is packed with features like no other CRM software, features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard
What is your favorite aspect of this product?
Accurate Forecasting, Boost Productivity, Drives Steady Growth
What do you dislike most about this product?
I don’t dislike anything about the product
What recommendations would you give to someone considering this product?
The product is very smooth if we wanna use cloud services
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jossie A.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
like using
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
it is super easy to use and to customize the tabs to your work place needs
What is your favorite aspect of this product?
i can have multiple tabs open and work from salesforce in all of them
What do you dislike most about this product?
some feature crash or stop working alot so that needs to be fixed
What recommendations would you give to someone considering this product?
if you want a software for implememation this is the one
Pros
- Respectful
- Efficient Service
- Caring
- Saves Time
Cons
- Less Effective Service
- Less Reliable
- Less Performance Enhancing