Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Alexander B.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
The best tool in its class
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce has a huge ecosystem that is supported by thousands of developers and vendors. It's probably the most popular and the most customizable CRM with wide support and solid reputation for its reliability and a huge array of features.
What is your favorite aspect of this product?
Lead and contact management, account management, dashboards and reporting, integrations and sync, flexibility and customization.
What do you dislike most about this product?
Can't complain about browser experience, but the mobile app could be refined. Also, the Outlook plugin has been buggy in the past but I haven't used Outlook in a year, so there's a possibilty those issues have been fixed.
What recommendations would you give to someone considering this product?
Salesforce is a great solution if you know what you are doing. It allows a lot of customizations but you will most likely need somebody to manage the system.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Leonel T.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2022
Fantastic!!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Robust Architecture
What is your favorite aspect of this product?
How easy it is to drive decisions through data
What do you dislike most about this product?
Costs are a little bit high
What recommendations would you give to someone considering this product?
Get your hands on a developer edition, try it for a couple of processes and then plan your implementation an buy some licenses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Priyanka M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2022
Fantastic product, Easy to use, Fantastic support
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Their Customer support team
What is your favorite aspect of this product?
Their Customer support team, Trust with their customers
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Highly recommended. You can rely on their support team for any issues with the product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing