What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Michael M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
It's so easy to keep track of the deals!!!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
I adore how Salesforce functions since it's so simple to use and gives me access to information from other employees inside my firm.
What is your favorite aspect of this product?
The Salesforce Sales Cloud has a lot of positive aspects. The sales cycle can be automated, which can save time and effort. Having the option to create reports and dashboards is helpful for monitoring every area of the CRM. Another thing that I like is the ability to apply filters across pieces. This makes it much easier to find the specific information I am looking for
What do you dislike most about this product?
Because of Salesforce's extensive features and integrations, which can initially seem frightening, I wouldn't say that I like it. Even novice users will eventually find their footing, though. Contrary to what I had anticipated, the mobile version had more flexible layout but assumed the same functionality as the browser version.
What recommendations would you give to someone considering this product?
If you wish to expand, I advise you to use Salesforce in your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Sep 2022
The Best CRM software so far
Likeliness to Recommend
Pros
- Performance Enhancing
- Effective Service
- Inspires Innovation
- Saves Time
Sofia S.
- Role: Industry Specific Role
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Sep 2022
Salesforce Sales Cloud is very helpful!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The flexibility! You set up the system to support your revenue org’ workflows. The layout pages are fully customizable, for example, you’ll add widgets for ZoomInfo and LinkedIn/Sales Navigator. We use each list view to import lead/contact records into outreach and reports for visibility. The mobile app is additionally nice for viewing dashboards and performance once you’re on the go.
What is your favorite aspect of this product?
Salesforce Sales Cloud has been essential for our Sales and promoting team to trace manage and analyze our sales pipeline. The adoption has been considerably higher than alternative tools utilized in past. Competition is nowhere close to the convenience of using this answer for our CRM goals. Sales Cloud is a useful gizmo for managing customer relationships. The tool is capable of tracking lead and phone journeys, opportunities, sales pipeline, and forecast revenue. Sales Cloud conjointly comes with free dashboards and reports that you simply can transfer from App Exchange.
What do you dislike most about this product?
Quite a lot of third-party integration and development for some easier aspects of CRM. Difficult to maintain and keep things up to now with 3rd party integrations and the constant worry of security dealing with confidential and significant information being parsed to 3rd party integration apps.
What recommendations would you give to someone considering this product?
It’s a very extensible development platform where customers can do most configurations for the additional environments with clicks without coding and is supported by an incredible academic platform, Trailhead, so most changes are done without a major learning curve. I’m perpetually able to leverage the innovative enhancements that are delivered three times per year as part of the main upgrades and enjoy working with the tool even in my spare time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing