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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

82

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of IT Administration

80

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Leonard N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Salesforce is the best CRM!!

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Customers can easily apply it, and you can get to work right away.

What is your favorite aspect of this product?

The capacity to modify things on my own as a sales manager. To make easy to medium modifications, there was no need to wait for anybody else. I was able to quickly implement process modifications as a result. The real-time Dashboards were also good. As a result, I was able to hold all the various teams accountable and encourage them to pursue activity and sales goals.

What do you dislike most about this product?

After the initial implementation, SFDC data will expand quickly. It is fairly laborious to extract, alter, and reload data back into the SFDC database if you decide to make any structural changes later. For efficient use offline, the SFDC offline version requires further development.

What recommendations would you give to someone considering this product?

If you have the means to set it up and keep it running over the years of use, it's still the most potent CRM tool available. For further SaaS Add-ons, SFDC is the best platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muhammad Khalid S.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use but few feature are required to update

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. It includes tools for contact management, so this feature will highlight this product from others.

What is your favorite aspect of this product?

Deliver unique brand experience.

What do you dislike most about this product?

Clean app but too many clicks to get from A to B and has a tendency yo randomly freeze while scrolling down on page.

What recommendations would you give to someone considering this product?

We can use this project on the business initial stages.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Philip S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use!!!

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce is simple to use and compatible with a variety of gadgets.

What is your favorite aspect of this product?

The Salesforce Sales Cloud has a lot of positive aspects. The sales cycle can be automated, which can save time and effort. Having the option to create reports and dashboards is helpful for monitoring every area of the CRM. The capability to apply filters across components is something else I enjoy. This makes it much simpler for me to find the precise information I need.

What do you dislike most about this product?

I wouldn't say I like Salesforce because of its extensive features and integrations, which might initially make it seem overwhelming. But even novice users will quickly get the hang of things. Unlike what I had anticipated, the mobile version assumed the same functionality as the browser version, albeit with a more flexible style.

What recommendations would you give to someone considering this product?

In my opinion, Salesforce is the best CRM available. I've tried three more CRMs, but they don't work as well as Salesforce. Remember that there are many ways to use Salesforce, so you will need to set aside time to learn how to use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Salesforce Sales Cloud Enterprise Comparisons

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