What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Raschelle M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2022
Great software for performance review and analysis
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
I've successfully navigated enormous volumes of sales and business data, set up and prepared logistical efforts, and organized diverse information for my team and the project I'm working on. After learning the ins and outs of how Salesforce works, I was able to negotiate transactions and set up my business services at hundreds of new eateries. The many dashboard choices accessible to managers and the team make tracking team performance simple. To save time, one may quickly track the real amount and evaluate it using charts and graphs.
What is your favorite aspect of this product?
It is simple to use and has a pleasant user interface, the report formats are great and incredibly thorough, with graphical and numerical representations, making them ideal for all of your sales interactions. Amazing reporting formats provide you a competitive advantage over other CRM on the market. The filter criteria and reasoning used to generate the reports are excellent. Once the user has grasped the basics, there are many fields and micro-tools that boost efficiency and navigation inside the application to maximize performance.
What do you dislike most about this product?
Salesforce has so many little tools, nuances, and characteristics that require extensive initial training and attention to detail before it can be used properly. The pricing is little greater when compared to comparable instruments on the market. There should be additional reporting choices and filters. The new report format should be created and customized in fewer steps. There should be additional dashboard and report versions to test and deploy for each user. More options for data security should be investigated.
What recommendations would you give to someone considering this product?
Before you completely participate with the software, make sure you've spent enough time studying about it and thoroughly understanding it. A must-have tool for client records, useful dashboards, and reporting choices for improved analytics. Go for it if you want a better funnel reporting system. It provides you a head start in assessing your team's performance and identifying areas for improvement. You can also construct distinct dashboards for you and your team to track and optimize leads in real time.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Renu S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
It's No1 CRM
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Easy to use and Understand, Provide a very interactive UI.
What is your favorite aspect of this product?
UI and low code is the best part
What do you dislike most about this product?
Aura Components
What recommendations would you give to someone considering this product?
Highly recommended
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dominique B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
One of the best CRM I have used.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It was initially difficult to collect, manage, and close deals with users while using Excel to handle all of this data, but now it is amazing, we can easily monitor and call the data of customers, or prospects, we can easily have your ongoing follow-up and your schedule for your next follow-up as well. The primary issue we tackled was having a single source of truth for all consumer data. Having a single repository for all client information ensures the data's accuracy and aids your business's decision-making process at all levels.
What is your favorite aspect of this product?
It enables people to attain significant success in their working environment. This software's user interface and user experience were excellent. It is fairly simple to acquire or obtain account information. Salesforce is without a doubt the world's most powerful CRM. Within the system, you may create any sales process scenario. If your team's data flow and data hygiene are strong, it is dependable and can assist business choices based on your information.
What do you dislike most about this product?
When compared to other CRM, the option in sales force software is not easy to use; the options in the platform are quite tough to understand; and a person who is just starting his career with sales force may have some difficulties. If the basic/generic sales force setup does not work for your company, you will most likely need someone to set it up for you, such as a developer or sales force expert. The Salesforce mobile app is terrible. The app's user experience is utterly wrong, and there haven't been any substantial upgrades in years. They should completely overhaul the app experience.
What recommendations would you give to someone considering this product?
If you're searching for a CRM that can help you tailor lead monitoring and tracking, as well as assess the quality of leads and their sources, you can rely on the sales force to not only accomplish that, but also to assist you. to assess consumer requirements Consider hiring an outside sales force professional to assist you with implementation. It makes a huge impact, in my opinion. It assists you in getting off to a good start, which is an important component of learning new software and the moment at which most people lose up.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity