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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Anshu p.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

One Of The Best Sales Tool

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud Enterprise offers extensive range of integrations and robust features for email management. There are various customization options available as per user requirement.

What is your favorite aspect of this product?

Customer support is very responsive and helpful.

What do you dislike most about this product?

In my 1 year of usage, I don't have any dislike about Salesforce Sales Cloud Enterprise.

What recommendations would you give to someone considering this product?

A must have tool for sales.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

saajan k.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Best CRM out there.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

They think about hiccups that other CRMs might not consider

What is your favorite aspect of this product?

The ease of use, and the attention to detail.

What do you dislike most about this product?

Some issues when changing ownership of contacts and leads. Repetitive workflow should be optimized.

What recommendations would you give to someone considering this product?

Best CRM much better than any current competition,

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

Raj S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Salesforce CRM: Most innovative CRM Platform

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce have better integration abilities with third party softwares like Jitterbit for mapping invoices from ERP. The analytics and reporting are off the chart.

What is your favorite aspect of this product?

* Endless Possibilities * Always innovative towards CRM market * Easy to understand and use

What do you dislike most about this product?

* Expensive license * Hate lightning edition slowness * Lot of restrictions if you are not SFDC Admin

What recommendations would you give to someone considering this product?

A must have CRM tool for all kind of markets

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

Most Popular Salesforce Sales Cloud Enterprise Comparisons

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