Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Kalikiri S.
- Role: Finance
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Best CRM software
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
This allows for customizable workflows and configurations, enabling users to tailor the system to their specific needs by adding or modifying fields and workflows
What is your favorite aspect of this product?
User friendly navigation and it allows integrates with other third party apps, making it easy to manage.
What do you dislike most about this product?
hard to find Tutorial and technical documentation for Automation.
What recommendations would you give to someone considering this product?
Salesforce is the best choice if you're looking for a comprehensive sales process and technology stack. It will definitely facilitate collaboration between sales and tech teams
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Magno G.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
easy to use, highly recommended
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
the ease of handling the tool and distribution of tasks
What is your favorite aspect of this product?
that can be integrated into various platforms and you have access to very clear metrics
What do you dislike most about this product?
I have no complaints at the moment
What recommendations would you give to someone considering this product?
You can buy with confidence, your company will feel the difference between before and after.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Cons
- Vendor Friendly Policies
Moises R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2024
Robust and complex, only for demanding buisnesses
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It is a very customizable CRM and I feel it has an almost unlimited development environment. Its customization capabilities are in my opinion far greater than any other CRM I have tried. It has many uses and a wide variety of api tools with which it is compatible.
What is your favorite aspect of this product?
What I like the most is their integration to the world of AI, how they have managed to install this intelligence in all their modules to the point of being able to predict the life cycle of their customers is something extremely impressive, I had the opportunity to see a talk about this functionality by internal Salesforce experts and all the advances they are making in this world and that they will gradually integrate their system is something that certainly places them among the top 5 CRM in the world.
What do you dislike most about this product?
While this CRM boasts impressive features and capabilities, it might be overkill for a small business. Even a medium-sized company might find it challenging to fully leverage its potential. Salesforce has become synonymous with robust CRM solutions, but its scale and cost often make it inaccessible to smaller businesses. HubSpot, another well-known and powerful CRM, shares a similar challenge. Given these limitations, a more tailored solution might be a better fit for smaller organizations."
What recommendations would you give to someone considering this product?
this CRM offers powerful features, it's important to consider its scalability and cost before making a decision. If your company has ambitious growth plans, it might be a worthwhile investment. However, if you're a smaller business with limited resources, it could be a costly endeavor. Carefully evaluate your needs and budget to determine if this CRM is the right fit for your organization.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
