Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Florian P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Great CRM platform!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Industry leadership & degree of customizability & analytics platform
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Platform can be slow at times, takes a few seconds to load per page
What recommendations would you give to someone considering this product?
Ask around and see what your peers are saying. Chances are, they are already using SFDC.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Performance Enhancing
Cons
- Less Generous
- Under Delivered
- Leverages Incumbent Status
Rezwana S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
The all-known Salesforce UI for SMBs
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It augments the capabilities of Salesforce, so if you are already using Salesforce then this software would provide with lot of other analytical tools to manage the pipeline.
What is your favorite aspect of this product?
Analytical tools provided such as account and contact management, automatic data capture, opportunity tracking, lead management, task and event tracking; mail sync up is another crucial addition. For small businesses such as ours, this is a better equipped version from Salesforce Lightning platform.
What do you dislike most about this product?
I can not create custom objects in Salesforce essentials, I would like to see that in this solution.
What recommendations would you give to someone considering this product?
For small to mid sized business, this solution is a good one for managing all the customer data and responding to requests from a single screen, if you are familiar with the Salesforce interface. However, the pricing is on the higher side to start with.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
David C.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Improved the relationship with our clients
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud assists in putting all organizational resources on the same page and allows us to examine data and be more organized rather than being garbled and confused. The Salesforce Sales Cloud has assisted us all in being transparent and maintaining positive relationships with local organizations in order to realize our potential.
What is your favorite aspect of this product?
Salesforce is a fantastic tool for businesses that deal with all sorts of information. Both development and maintenance costs will be considerably lowered with traditional infrastructure, where we handle everything ourselves. For the ad agency side of our organization, the promise of enhancing project tracking, prospects, and so on. Overall it is giving reliable and mind-blowing services.
What do you dislike most about this product?
The initial configuration takes a long time and requires a lot of knowledge to do it right. It's quite tough to do it without the help of a trusted third party. When it is implemented incorrectly, it can be overwhelming and there is a learning curve, but that's okay because CRMs are hot right now.
What recommendations would you give to someone considering this product?
In my opinion, Salesforce is a real sales CRM that integrates with a huge number of third-party applications, which also includes Marketo. After using it, I can easily analyze my colleagues' active sales progress. Check when and what the client purchased as soon as possible. Finding the client's contact information is just a breeze because they are registered on our eCommerce page, so I may contact him personally later.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy