Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Carl O.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Pricey for what it is, but its a detailed software
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
I think it's the most detailed and thorough software on the market, it just has so many features and integrations.
What is your favorite aspect of this product?
I love the integrations available, this really sets it apart from the rest.
What do you dislike most about this product?
Partly due to all the features, I feel the UX is not optimal. I find it quite convoluted to navigate.
What recommendations would you give to someone considering this product?
It all depends what you want from a CRM system, however if you are an SME I think there are better options out there.
Pros
- Efficient Service
- Respectful
- Altruistic
- Acts with Integrity
Cons
- Inhibits Innovation
- Less Performance Enhancing
- Charges for Enhancements
Christoph V.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Outstanding tool to manage sales
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce, in my perspective, is the greatest CRM available. I have tested four other CRMs and none of them function as well as Salesforce. The evaluation and protection method provides us with the ideal viewpoint for determining whether our goals are well-defined, where we can enhance, and so broaden our ideas.
What is your favorite aspect of this product?
The gains to the organization would be a faster return on investment, specifically in the sales and service model. It's ideal for our business as we rely heavily on sales and support. I don't even think there's anything I've ever wanted in terms of bespoke versatility, reporting, or operations that I couldn't put up. I'm also pleased with the integration possibilities offered.
What do you dislike most about this product?
I faced several errors with the tool that have become wonky with time. In addition to this, the dependent fields are sometimes not well stated, and I have to hunt to figure out what is required to move a trade through to the next stage. Apart from these issues, they can help with certain slowness issues in the application when I have numerous windows open.
What recommendations would you give to someone considering this product?
Highly recommended! The scalability of the Salesforce Sales Cloud is something I really admire. It may be used by any business size and scaled as the company expands, which is uncommon in other CRMs because most are tailored to certain business sizes. It has given us a more direct line of communication with each of our clients, potentially raising our company's visibility.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Efficient Service
Gary C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Plenty of features sometimes complicated to use
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Breadth of data points
What is your favorite aspect of this product?
in depth tracking of my deals. ability to see history and if anyone else has worked on that account
What do you dislike most about this product?
somewhat complicated
What recommendations would you give to someone considering this product?
make more intuitive
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing