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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.7 /10
CX Score
8.8 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

82

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of IT Administration

80

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Arpit D.

  • Role: Vendor Management
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

The Best CRM Platform, Excellent To Increase Sales

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

alesforce is an extremely versatile platform that has grown a lot and in a short time, thanks to all the updates that are constantly being brought to it. It is an ecosystem that can serve many industries, since it can have a specific product referring to any branch of work, so it can satisfy the needs of any type of client, which makes it the best software to store sales and details of orders for your organization as you can properly store important business data and reports in this software. It is very easy to send contracts to your client and view their information in one go, from this platform.

What is your favorite aspect of this product?

I love how customizable Salesforce can be, I love the fact that I can combine my data to create my analytics within different objects and that it allows for third-party integrations, which can help provide solutions to things very quickly because you also have the chat process and the email process.

What do you dislike most about this product?

There is nothing about Salesforce itself that I don't particularly dislike, the truth is that I have had an amazing experience using this software, but sometimes, it can have some bugs, which can be a bit annoying like not being able to use the flows correctly, but It is not something that prevents me from continuing to enjoy this program since it is something that does not happen constantly.

What recommendations would you give to someone considering this product?

Salesforce is feature rich and blazing fast, it can be used as more than a sales tool, most of its features are easy to use and also super helpful like hints, coding window, Developer Console, SOQL, they are very useful features precise which makes it the most efficient and effective CRM we have ever used

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alpeshkumar G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

NextGen CRM on the Go !

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Training resources are easily available which is cost effective. Salesforce TrailHead program is outstanding and it helps to train engineer with minimal cost.

What is your favorite aspect of this product?

Integration with various system and well thought architectural patterns for various use cases.

What do you dislike most about this product?

Data Ingestion can lead to lot duplicates and subsequently other issue. If you are customizing you need expert consultants's services.

What recommendations would you give to someone considering this product?

Salesforce helps to scale sales

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Mayank A.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Best Customer relationship management Software

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

SalesForce has API integration facility which help other applications to deal with Customer relationship

What is your favorite aspect of this product?

The Favorite aspect of the salesforce is that it is one-stop for managing the customer relationship

What do you dislike most about this product?

There is nothing to be disliked in SalesForce as of now

What recommendations would you give to someone considering this product?

Highly recommended others use the salesforce as the CRM tool

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Most Popular Salesforce Sales Cloud Enterprise Comparisons

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