Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Tony y.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2022
A good CRM which is best for tracking sales
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise is considered to be the best CRM when it comes to managing your clients and gives you control over from even before knowing the lead until you close the deal and even after during the after sales stages.
What is your favorite aspect of this product?
My favorite aspect of Salesforce cloud is that its fully customizable according to your company's needs and allows you to control the access of the data to whomever you want.
What do you dislike most about this product?
The cost of implementing Salesforce cloud is high, so not all the companies will have access to this solution, especially if you want to add packages then the cost will become even higher
What recommendations would you give to someone considering this product?
I recommend visiting Salesforce website and ask them for a demo account and speak to their sales people to see if and how the solution will be good for them.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jason S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
An efficient approach for administration of custom
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
This architecture is quite flexible. It has the potential to be utilized for more than just marketing directly out of the box. It's a network that could also serve a range of industries, and it could indeed offer a facility that's specialized to your needs. It manages data organization based on intellectual links at various stages.
What is your favorite aspect of this product?
Salesforce Sales Cloud Enterprise has the most connectivity and reporting structure available in terms of CRM functionality and analytics. They give sophisticated reporting on anything from prospective records to activities. The most successful format for discovering, developing, and dealing with opportunities is Salesforce Sales Cloud Enterprise. It is simple to operate because it includes various integrations.
What do you dislike most about this product?
The caching is a terrific feature during the strobing stage. Frequent refreshes, on the other hand, can cause issues when constructing some components on aura because the caching would not recover the most recent code revisions. This is a rare occurrence. A solution is to clear the cached data.
What recommendations would you give to someone considering this product?
This excellent tool will be suggested to companies looking for the best CRM. It increases performance while still being extremely convenient to operate. Any other software can be used in conjunction with this though. A hectic operation can also be readily managed. This has been a cost-effective approach.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Donna-sue C.
- Role: Public Sector
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Jun 2022
All-in-one sales tool and CRM tool for marketing.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce is useful for corporations handling mass amounts of data. We simply wouldn’t be ready to do our jobs without such a strong CRM. Plus, the flexibility to adjust with outreach is quite nice. The amount of flexibility and customization reminds me of earlier generation tools that felt sort of a million building blocks stacked along and rearranged, however fashionable Salesforce puts some efficient guardrails around that experience.
What is your favorite aspect of this product?
Some of the most effective things to love about Salesforce is the ability to customize it to your feeling (Our org is on enterprise edition). The power to quickly add fields, add formulas, install apps on high of it makes it easy to use. It additionally can own inbuilt workflow and notifications which will simply go out and be simple to set up. If you would like to create your custom solutions, there’s a developer possibility with it as well. Overall, if I were to go to a brand new company and that they were using something except Salesforce, I would highly suggest a change.
What do you dislike most about this product?
Salesforce can be a little exhausting to navigate if you don’t recognize what you’re doing (especially the legacy version of the CRM). It can also take a short while to load at times, particularly once you are within the middle of navigating multiple tabs. So, you’ll have some people on groups robustly using salesforce because of existing information, however that knowledge isn’t simply transferable to others.
What recommendations would you give to someone considering this product?
This is the industry standard and I assume it does what it says it must do and what I would like it for my role. I simply want it’d modernize faster.
Pros
- Trustworthy
- Saves Time
- Respectful
- Client Friendly Policies