What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
David K.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2022
Comprehensive but concise CRM
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Simplicity, affordability, and exceptional customer service make Salesforce Sales Cloud Enterprise CRM competitive in the market. It is smartly organized and built from the ground up to be intelligent, even for non-technical users. This effective CRM solution manages sales and pipelines, provides sales automation, prioritizes and responds to support tickets, and facilitates our internal cooperation.
What is your favorite aspect of this product?
The automated functionality and artificial intelligence blended in Salesforce Sales Cloud Enterprise CRM allow us to quickly identify our customers and their behavior to determine when to send emails and watch social media channels more smartly than ever before. This smart tool combines productivity apps to bring user contacts, conversations, calendars, and collaborations together in one place, and it also pulls data from prominent social media platforms like Facebook.
What do you dislike most about this product?
When it comes to its design it can't compete with other systems that have stunning and customizable layouts and themes. Honestly, I found it intuitive but it is not modern and beautiful by look.
What recommendations would you give to someone considering this product?
Keeping customers satisfied is one of the goals of all brands because their reputation and revenue stream both directly and indirectly depend on their customers. I recommend Salesforce Sales Cloud Enterprise to all customer-centric enterprises. It is primarily recommended since it is a cost-effective solution.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Rebecca S.
- Role: Consultant
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Excellent Sales Collaboration Platform.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Marketing ability is good and very easy software to manage all the sales operations and easy campaigns monitoring.
What is your favorite aspect of this product?
Easy to get used and the features are very easy to custom and their functionalities is effective.
What do you dislike most about this product?
The technical team very responsive and even the services offered has the best quality and effective marketing solutions.
What recommendations would you give to someone considering this product?
The marketing across various channels is easy and to create the best marketing content and lead generation through the platform is excellent.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
chow j.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2022
Great product for all Business
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud is an on-demand CRM platform for small, medium, and big enterprises that focuses on sales and customer connections. CRM capabilities on this platform include lead management, marketing automation, and contact management. These systems can be used to manage client accounts, track leads, run and monitor marketing campaigns, and provide post-sale customer service.
What is your favorite aspect of this product?
Because reminders, sales tracking databases, task managers, and calendar features have become key components of the daily routine, Salesforce is not only incredibly easy to use, but also extremely beneficial for all sales professionals within a specific group. Because we work in such a fast-paced and ever-changing environment, all members of our team must be familiar with sales, finance, and servicing processes in order to maximize all possible transactions and convert units as rapidly as possible
What do you dislike most about this product?
I have yet to come across any Salesforce disadvantages, as the software has proven to be extremely useful in keeping my Sales team informed, on time, converting more leads, and more invested in their work output by setting daily reminders to hold each Salesman accountable for their daily tasks and follow ups.
What recommendations would you give to someone considering this product?
Salesforce is a product that I would recommend to any organization of any size that wants to grow by setting goals and cooperating as a team. Whether your company has two salespeople or 200, Salesforce is the only sales tracking and data management CRM you'll ever need. The unique components and access granted to each user are incredibly valuable.
Pros
- Inspires Innovation
- Fair
- Friendly Negotiation
- Security Protects