Salesforce Sales Cloud Enterprise
What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSalesforce Sales Cloud Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
Translation missing: en.product_page.ratings.score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Translation missing: en.product_page.ratings.score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Translation missing: en.product_page.ratings.score 8.6
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Conversation Intelligence
Translation missing: en.product_page.ratings.score 8.6
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
Mithil P.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted May 2022
A detailed tool that comes with a learning curve!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The training available, modules, and level of subscriptions customizable per industry is a major benefit.
What is your favorite aspect of this product?
How deep the product can go to meet your marketing and sales automation needs.
What do you dislike most about this product?
It can get too technical at times.
What recommendations would you give to someone considering this product?
I would recommend users to take certifications to understand the full depth of the product.
Pros
- Continually Improving Product
- Security Protects
- Helps Innovate
- Includes Product Enhancements
Cons
- Less Friendly Negotiation
- Less Effective Service
- Vendor Friendly Policies
Sherlonda P.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted May 2022
CRM software that is easy to use and customizable
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
I like how simple it is to work on leads and track them using alerts. I appreciate how well the software integrates with the various applications that we use internally. I like that there is also a developer option if you need to create your own custom solutions.
What is your favorite aspect of this product?
I get everything I need from the CRM; all you have to do is customise it to look the way you want it to. I like how the level of flexibility and customizability reminds me of previous generation tools that felt like a million stacked and rearranged building blocks. Still, Modern Salesforce puts some simplified guardrails around that experience. It is simple to use because you can quickly add fields, formulas, and apps on top of it.
What do you dislike most about this product?
Salesforce will not assist you in managing a high level of detail. The data structure is not always easy to understand - the reporting section is extremely sensitive to even minor changes - At the same time, it is difficult to distinguish between folders and sub-folders.
What recommendations would you give to someone considering this product?
There are various additions for activity logging, and it appears that there is a lot of scope for user customization. It is simple to create and customise customer lists at the user level. It is simple to query the status of other people's business negotiation activities from the customer's perspective, and it is simple to collect customer correspondence information.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jeff C.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
The best CRM in the market for sales.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Steps for ease of use of the platform and implementation efficiency by how the user profile is displayed. Use Salesforce CRM to solve problems related to account management, contact management, opportunities, and reports. You can use this CRM to get personalized reports.
What is your favorite aspect of this product?
Salesforce CRM provides a great overall experience. The customer experience implementation service has really benefited me and my team. This application has been very helpful in this area as customer analytics and efficiency management are fundamental to the success of the service. This software is great when it comes to managing accounts and contacts. Easily manage all accounts, contacts and the ability to create reports, the customization features that come with Salesforce CRM are also very possible.
What do you dislike most about this product?
Technical assistance might take a long time at times. During the application, an error message will appear on occasion. The Salesforce CRM license fee is quite high, and it is pricey; these are the only things I dislike about this product.
What recommendations would you give to someone considering this product?
Salesforce is the greatest, and I would strongly advocate or promote it to all of my contacts. This is a terrific platform for more passionate marketing and sales experts, as well as a fantastic product in the market, according to what I've observed and compared to others.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity