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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Annette B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Customizable and reliable sale management platform

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

This framework is incredibly adaptable. It may be used for more than simply sales right out of the frame. It's an infrastructure that can service a variety of sectors, and it might have a service tailored to your requirements. It controls how data is organized based on cognitive linkages at different levels.

What is your favorite aspect of this product?

In concerns of CRM capabilities and reports, Salesforce CRM offers the greatest connections and reporting framework accessible. From potential to reach accounts to activity, they provide advanced reporting. Salesforce CRM is the most effective tool for identifying, nurturing, and working with prospects. It has several integrations, making it simple to use.

What do you dislike most about this product?

In the flash phase, the cache is a fantastic function. However, repeated refreshes will pose an issue while creating some elements on aura since the cache will not restore the newest code modifications. This happens quite seldom. Clearing the browser cache is a remedy.

What recommendations would you give to someone considering this product?

This fantastic program will be recommended to firms searching for the finest CRM. It boosts efficiency while also being incredibly handy to use. Any other program may be integrated with this one. You can also easily manage a busy process. It will be a program that is cost-effective.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Laura H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

great software to use

Likeliness to Recommend

7 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

The easy to pick up quickly how to use the features

What is your favorite aspect of this product?

having everyone in one system that you can pull up the data you need quick and easy

What do you dislike most about this product?

although the support techs are very good and helpful it can sometimes take a little while to get in contact with them

What recommendations would you give to someone considering this product?

make sure you take advantage of all the features

Pros

  • Trustworthy
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Pamela N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It's a game-changer solution for our organization

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

In comparison to other professional services, it is simpler to use. The interface design is fantastic, and the functionalities are unrivaled in the business. The efficiency of this technology is its most notable attribute. It also allows you to filter essential situations, allowing you to concentrate on production. In terms of consistent effectiveness, this is the most beneficial initiative.

What is your favorite aspect of this product?

We have never utilized a more precise and productive CRM. We've been employing this CRM for over two years, and I'd like to say that it's performed well. I primarily utilize CRM during the online chat processes. It is the greatest program for storing selling and transaction information for your business. This program allows you to correctly preserve corporate data and vital reports.

What do you dislike most about this product?

As among the most essential advertising automation platforms, a functionality to immediately analyze Pardot leads on Crm must be provided. I'd also want to see Salesforce improve its refreshing speed when it comes to stylizing because it now takes a long time to update and create a panel.

What recommendations would you give to someone considering this product?

Considering Salesforce's rivals, which include Microsoft Dynamics. Salesforce seems to be more effective, and I only encounter server downtime about once a year. It is now extremely simple to execute a business need since flow builders have been the most potent instrument, we can use to manage many activities. I think you'll like Salesforce whenever you commence using it.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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