What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Collaboration
Customer Service Management
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Lead Management
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Sales Engagement Platforms
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Sales Enablement
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Conversation Intelligence
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Salesforce Sales Cloud Enterprise Reviews
Rusty P.
- Role: C-Level
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted May 2022
Highly Customizable Swiss Army Knife for Business
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It is highly customizable, very stable and can be a true "platform". I have used Salesforce.com since its inception, but have also used several other CRMs--there's a reason it has the reputation it does!
What is your favorite aspect of this product?
The ability to accomplish ANYTHING you want with it. If there is a business need for software, it can be deployed in Salesforce.com. It can eliminate all spreadsheets, all bottlenecks, manual processes, etc
What do you dislike most about this product?
The cost is a limiter that I wish could be addressed. Although I understand it costs to innovate, it is the main reason why people look elsewhere. Otherwise, it would be only limited by the capabilities of the person administering it.
What recommendations would you give to someone considering this product?
Find someone who knows how to use the functionality within the system to maximize it. It is one of the products that most companies barely touch the surface on!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Cons
- Less Friendly Negotiation
- Less Efficient Service
- Less Effective Service
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted May 2022
Great Solution Great Features
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Joseph S.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2022
Salesforce is a requirement for modern day selling
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Better reporting, more applicable sales features, better mobile experience
What is your favorite aspect of this product?
Consistency of user experience and deal review dashboards
What do you dislike most about this product?
Can be slow and the edit button before updating fields
What recommendations would you give to someone considering this product?
Salesforce is a must. It integrates with all the other sales tools out there.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing