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Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Slightly Expensive but Wonderful Product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mike S.

  • Role: Industry Specific Role
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

The greatest cloud-based sales management system

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce allows us to acquire tremendous insight into the most essential business indicators while also easing the job of sales and support teams. We have boosted our sales efficiency and reporting structure as a result of this. Basically, it saves us time and money by allowing us to work fast and efficiently.

What is your favorite aspect of this product?

I'd like to point out that the quality is fantastic. I primarily use this CRM for the chat and email processes. It's the greatest program for keeping track of the sales and orders of our company. This program allows us to keep track of our business data and generate essential reports. In my everyday job life, I appreciate this platform, and it has now become my lifeline.

What do you dislike most about this product?

There were no large or essential difficulties that I had to deal with. However, it would be beneficial to make this platform adaptable to any vendor. We occasionally experience delays when utilizing the software.

What recommendations would you give to someone considering this product?

If you're searching for the most secure and dependable platform for a management system, then you embark on the Salesforce CRM. Because they are technically proficient and soft-spoken, technical assistance and service are also beneficial. It's a great option for businesses that have very specific processes and guidelines to be followed. The reports are also outstanding.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Mike J.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Useful for organizing & monitoring clients & sales

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Because of better tracking and reporting, we've discovered that Salesforce has improved our productivity. It has aided us in creating trip planning and automating processes utilizing built-in technologies. With all of the changes they offer to Salesforce CRM, it has expanded tremendously in a short period of time.

What is your favorite aspect of this product?

In SalesForce, I enjoy creating reports. It controls how data can be organized based on information linkages at different levels. Salesforce is extremely adaptable. It's an excellent solution for companies with highly particular processes and guidelines to follow. The reports are also excellent. This is a platform that may be used in a variety of ways. It may be used for more than just sales right out of the box.

What do you dislike most about this product?

In lightning mode, the cache is a fantastic function. However, repeated refreshes will pose an issue when building some parts on aura or lwc because the cache will not update the newest code changes. This is a very uncommon occurrence.

What recommendations would you give to someone considering this product?

This software comes highly recommended by me to firms searching for a great CRM with new features. The immediacy of the chat assistance is the most notable aspect of this product. Through this CRM, we can deliver excellent chat support. As a result, I strongly encourage everyone to give it a shot right now.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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