Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

8.7 /10
Category
Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

Filter By

Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

87 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
9% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Collaboration

85

Customer Service Management

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

84

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

Eric W.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Enjoyable to master and fully employ

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud Enterprise is one of the most powerful and adaptable CRM platforms available. This is excellent for handling leads at all stages of the sales process. It's really adaptable; for each of the sales where I've utilized it has created something unique and our overall sales have been increased because of this solution.

What is your favorite aspect of this product?

From the first day, I was blown away by its comprehensive capability. A variety of integration options are available to allow teams to quickly work on their favorite programs. Because of its inexpensive pricing, it is affordable to teams of all sizes. Advanced report and dashboard creation are possible with Salesforce Sales Cloud Enterprise.

What do you dislike most about this product?

While there are tools to aid with appropriate expertise, using a cloud-based product like Salesforce necessitates a strong internet connection in general. Getting resources from specific stores without access to the internet or a reliable connection can be difficult.

What recommendations would you give to someone considering this product?

For the sales teams who love to work centrally like us, Salesforce Sales Cloud Enterprise is a one-stop shop that can meet all of their needs, from individual to team requirements. I would suggest Salesforce to any firm of any size looking to expand through goal-setting and team cooperation.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Daniel M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Incredibly versatile and interesting

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Everything plays a significant role in making us a powerful brand and our customers' preferred brand, from its power to its customizability. Above all, Salesforce Sales Cloud Enterprise not only assists us in sales management but also automates sales processes, allowing us to thrill our customers while staying creative and productive.

What is your favorite aspect of this product?

The depth of functionality provided in the Salesforce Sales Cloud Enterprise system wowed us. I particularly admire the complex lead scoring features and the truly unmatched customizability of reporting and the dashboard and other plentiful configuration options are fabulous. I love it entirely because it comes with the most robust and in-depth capabilities.

What do you dislike most about this product?

For small and unskilled teams, it's too complicated. Set-up and administration have a steep learning curve, and unlocking the real potential of Salesforce involves the use of other Salesforce tools. Unfortunately, load times can occasionally be slow which annoys me.

What recommendations would you give to someone considering this product?

It's great for enterprise-level sales teams since it enables sales teams and management to centrally track sales operations, pipelines, activities, and data. It's cloud-based, modular, sophisticated, and adaptable enough to satisfy practically any company requirement.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

Parwinder K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Best eCommerce Platform for Large Scale Businesses

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

1) Salesforce is capable of handling a large amount of products catalog. 2) Way better than WordPress. 3) Highly Secured platform.

What is your favorite aspect of this product?

I have been using Salesforce since 2019 and here is my feedback: 1) Salesforce is the most secure platform I have ever experienced. 2) Salesforce offers to use custom HTML through a (.isml)file. 3) Cartridges work very well. 4) Page designer is a super awesome feature of Salesforce. Page Designer is very easy to use even for a layman. 5) Content management through content slots is very awesome.

What do you dislike most about this product?

I have not much to say here but let's see what we can ask for improvements: 1) Page Designers should have more components to use. 2) Salesforce must have some pre-built layouts, like WordPress and Adobe Magento.

What recommendations would you give to someone considering this product?

Yes, I want to recommend Salesforce Enterprise to large-scale businesses.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Salesforce Sales Cloud Enterprise Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019